Community Care Specialist
Community Care Specialist
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$ 64350 - 70000
1 Vacancy
Job Description
The Community Care Specialist serves as a member of the Residential Education (RE) team to provide immediate nonclinical response for crisis or other critical incidents involving students during night overnight and weekend hours. The Community Care Specialist reports directly to the Associate Director of Student Behavior. The Community Care Specialists respond inperson to student incidents and coordinate support and followup plans with Student Health Services Student Support and Advocacy or other RE professional staff Resident Assistants (RAs) The New Schools Department of Campus Safety and NYC services including NYPD and EMS. The Care Specialist provides direct consultation for noncritical incidents ongoing training attend meetings and may participate in studentfacing programs related to these focal areas. The regular hours for this position are 35 hours four/five shifts per week on a rotating basis with the team operating 7 nights per week. Regular weekend/holiday coverage is required. Occasional participation in staff training or meetings outside of these hours may be requested. Care Specialist will operate out of Housing and Residential Education offices located at 72 Fifth Avenue in Manhattan.
Additionally this position works collaboratively with students faculty and administration to enhance the student experience for a population of 10000 students.
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups as well as candidates who share this commitment.
RESPONSIBILITIES
Provides immediate onsite support and nonclinical intervention for crisis and critical incidents involving residential students during night overnightand weekend hours.
Works collaboratively with Associate Director of Student Behavior and other RE senior leadership to train and implement educational and awareness initiatives regarding crisis response within the residence halls.
Directly responsible for working with all available internal and external resources and/or agencies to initiate coordinate and implement action plansfollowing up as wellas monitoring issues involving medical or mental health emergencies incidents of violence or s escalated verbal and or physical conflicts and other community emergencies.
During designated hours will respond to issues for the entire campus and after 10:00 pm will only respond to residential student emergencies.
Coordinate collaboration with oncall personnel within the residential education team and Student Support and Advocacy Student Health Services and Dean of Students.
Documents incidents through the data management system (PAVE) to ensure compliance with institutional and federal policies.
Conducts ongoing (annual/biannual) reviews of the RE crisis response protocols involving key campus constituencies such as faculty staff and students.
Develops maintains evaluates and presents training to RE professional and paraprofessional team members to ensure proper education of the RE team related to emergency response protocols.. Prepares workshops presentations and various other forms of educational material.
Maintains effective partnerships with key departments including but not limited to Housing and Residential Education Campus Safety Student Equity Accessibility & Title IX Services Student Support and Advocacy Student Health Services and New York City Police Department.
Participates in universitywide events including residence hall openings Orientation Welcome Week Family Weekend Discovery Days and Commencement.
MINIMUM QUALIFICATIONS
Bachelors degree organizational psychology higher education human resources human development social work.
12 years of experience in residential life student affairs student support or a related field outside of higher education such as social work crisis response health or wellness services with skills in working directly with students navigating crises and the ability to implement response protocols as needed.
Interpersonal listening verbal and written communication skills.
Demonstrated ability to troubleshoot problemsolve and anticipate issues needing resolution.
Team work and ability to independently implement protocol.
Demonstrated ability to work independently as well as within a team in a fastpaced and adaptive environment remaining flexible proactive resourceful and professional.
PREFERRED QUALIFICATIONS
Masters Degree in counseling higher education social work or related field.
Previous experience with student crisis response and/or service in an oncall capacity.
Previous experience with response to psychiatric and psychological emergencies and sexual .
Familiarity with existing research on mental health challenges impacting college students.
Demonstrated intercultural competence and a continuing commitment to advance equity inclusion and social justice practices in support of a diverse community.
WORK MODE
In Person Employees hired for this position are required to report to the New School campus for every shift. #LIONSITE
SALARY RANGE
$64350 $70000 per annum
We look forward to receiving your application!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
