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About our company.
M.M.LaFleur is a femalefounded womenswear company based in New York City. We believe the world is a better place when women succeed so we celebrate the modern woman through our clothing styling and community. Our thoughtfully designed pieces are practical comfortable and beautiful and we hope that when you wear them you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressedwhether that means heading to the office networking over brunch leading PTA meetings or anything in between.
M.M.LaFleur is redefining brick and mortar. We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyperpersonalized customer service andwe want you to be on the ground floor of building that experience.
Who are we
Were a group of gogetters who are passionate about reimagining the way women shop and dress for work. We get inspiration from our customers and everything we design has a purpose and a human touch. We think big but we sweat the details and we take our work (but never ourselves) seriously. Were steady but nimble thanks to a whipsmart energetic team thats not afraid to be spy. We are perfectionists who sometimes spill on our clotheswe own our mistakes turn challenges into growth and evolve as we learn. We embrace ambiguity celebrate weird ideas and love a work in progress. We are kind but direct and we practice Kizukaia Japanese word that means empathy in action. We are incredibly proud of the team weve built and were excited to continue evolving as we grow.
About this role
The Operations Associate will work in a supporting role to the Stylists Supervisors and Assistant Store Manager in our Washington D.C. Georgetown store. This role will process shipment prepare product for the sales floor and appointments maintain standards in the stockroom and salesfloor and execute operational tasks to support an overall excellent customer experience. We are looking for someone passionate about our brand goaloriented and eager to support driving sales while being a strong team member and partner to the team.
What will you do
Support the daytoday operations of the shop ensuring smooth and efficient functioning.
Maintain an organized and clean stockroom.
Process stock transfers to ensure inventory accuracy and efficiency.
Process shipment and assist with creating price tags steaming replenishment and stockroom organziation.
Collaborate with the team to achieve daily weekly monthly and quarterly sales goals.
Learn product knowledge and about bestselling products in effort to improve systems.
Stay up to date on our merchandise events promotions policies and services.
Strategize and take initiative to increase individual and store productivity.
Facilitate a culture of empowerment and respect among your team.
Support tasks related to inventory management merchandising POS tailoring and company procedures.
Send damages donations returns and Tradeins per to support successful product flow.
Assist with global company initiatives to package and process orders when needed.
Follow and maintain all health and safety procedures of the store.
Maintain visual standards and store cleanliness to company expectations.
Support with opening and closing duties when needed.
Who are you
You are passionate about organization and creating systems for optimal efficiency.
You have 13 years stock to sales experience.
You are responsible reliable and humble; you show up on time and ask questions when youre unclear.
You have the ability to connect feel empathy for and interact easily with those around you. You know how to ask the right questions and give the right feedback.
You are committed to an errorfree world (e.g. no typos).
You have a positive cando attitude! Nothing is above or below you.
You thrive in a fastpaced environment and can quickly problemsolve.
You are skilled in change management and understand that were a growing company.
You exhibit professional communication and behavior both internally and externally.
You are comfortable with quickly learning and adapting to technology.
You are enthusiastic and motivated to reach development goals and target metrics.
You can work PartTime (approximately 1228 hours per week).
Physical Requirements:
Position requires prolonged periods of standing/walking.
May involve reaching crouching kneeling stooping and color vision.
Frequent use of computers steamers and other technology necessary to perform job functions including handheld equipment cash register and ability to process register transactions.
Frequently lift/move up to 50lbs
Compensation:
Hourly rate is $18.50 opportunity for commission
Employee Discounts include 60 off full price 50 off sale items
Pretax commuter and parking benefits
Potential to grow to FT with company benefits PTO and 401k
Required Experience:
IC
Part-Time