Senior Administration Officer
Senior Administration Officer
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$ 71000 - 71000
1 Vacancy
Job Description
ABOUT YOU
Youre a detailoriented professional who thrives in a dynamic clientfocused environment. Your passion for helping clients live enriched and connected lives drives you to excel in your role. You bring a proactive approach to your work with a knack for problemsolving and a commitment to supporting multidisciplinary teams. As a Senior Administrator you are efficient organised and calm under pressure ensuring smooth operations within the therapy centre. You enjoy working collaboratively setting and meeting goals and providing excellent customer service in a supportive flexible and balanced workplace.
ABOUT US
Independent Support Management (ISM) is all about connection. Our Therapy Centre helps clients overcome challenges that impact their daily lives by connecting with a dedicated team including speech pathologists psychologists physiotherapists occupational therapists and counsellors. At ISM we listen support and make a difference in the lives of our clients and their families. Our team is committed to continuous learning and professional development and we foster a culture that values creativity growth and highquality service delivery. We are proud to offer integrated allied health services and are dedicated to providing excellence in care.
WHY JOIN US
Located in Rockhampton Queensland ISM Therapy Centre offers a unique opportunity to enjoy a tropical lifestyle with easy access to bushland beaches and national parks. Our team benefits from a positive work culture a strong focus on employee wellbeing and professional development opportunities. We use advanced technology and systems that simplify processes allowing our team to focus on what they do besthelping our clients. ISM is a wellestablished business with strong community connections and a commitment to excellence in both plan management and allied health services.
ABOUT THE ROLE
As the Senior Administrator you will be a key player in supporting the operational management of our therapy centre. Working closely with our therapists management and other stakeholders your role will involve ensuring efficient administration processes assisting with the coordination of therapy services and supporting the team in meeting their goals. You will be responsible for maintaining records managing client communications scheduling appointments and supporting the broader operational needs of the centre.
Key Responsibilities:
- Efficiently manage busy administrative duties in a fastpaced environment.
- Ability to multitask and prioritise tasks effectively.
- Utilise previous administrative experience to streamline processes and improve efficiency.
- Experience in NDIS or health administration is essential for this role.
- Fulltime position: Monday to Friday 9 AM to 5 PM.
- Ability to problem solve and handle challenges with a solutionoriented approach.
Requirements:
- Proven reliability and ability to work consistently during business hours.
- Proficiency in touch typing and strong Microsoft Office skills.
- Excellent phone communication skills and a customercentric approach.
- Positive cando attitude with a proactive mindset.
- Strong problemsolving skills to address and resolve issues efficiently.
Benefits:
- Joining a supportive and professional team environment.
- Opportunity for professional development and growth within the organisation.
If you meet these criteria and are looking for a challenging yet rewarding role in administration please submit your resume and cover letter to
Required Experience:
IC
Employment Type
Full-Time
