Outreach Coordinator - 4370

BronxWorks helps individuals and families improve their economic and social wellbeing. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger community. In all aspects of our work we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family children and youth support educational services elder care homelessness mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

RESPONSIBILITIES:

• Assist HOT/Living Room Assistant Program Director with coordinating intake/assessment and daily census reporting at the Living Room dropin center.
• Supervise 3 Intake Specialists who are responsible for meeting with and conducting intake screening with any individuals seeking services at the Living Room dropin center.
• Supervise 2 Homeless Outreach Team (HOT) Shift Supervisors who will manage the evening and overnight shifts respectively.
• Assess potential clients for eligibility for any of our adult homeless service programs.
• Assist with connecting street homeless clients to transitional placements.
• Assess and assign incoming referrals and ensure they are outreached in a timely manner.
• Engage and build rapport with chronically street homeless individuals in the Bronx.
• Driving agency vehicles for mobile outreach work and to transport clients.
• Maintain familiarity with social services and resources available within the agency and in the community
• Provide referrals and direct assistance to support clients in accessing mental health services medical care substance treatment vital documents benefits legal/immigration services and permanent housing.
• Document all interactions with or on behalf of clients; monitor and document in CARES.
• Perform additional duties as assigned.

QUALIFICATIONS:

• Bachelors degree or 5 years of homeless outreach/case management services required.
• Candidate must have a valid drivers license which has been held for at least 1 year; in the last 3 years candidate must have obtained no more than 3 license violation points.
• Bilingual/multilingual preferred but not required.
• Proficiency with computers common office equipment and basic typing skills.
• Strong interpersonal communication

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand walk or sit for long periods of time
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work
• TB Test required within the first 120 days of employment

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact.