The Director of Sales is responsible for working with the Sales & Catering Managers and the Sales Coordinator on the development and performance of all sales activities for Mondrian LA. This position will strategize open markets and international demographics corporate active accounts untapped and be aggressive in opening new markets. For this position to be successful they must listen to customer needs analyze information and create tailored proposals. Lastly in this new role they must negotiate and close sales while meeting/exceeding sales goals and delivering outstanding guest service.
ESSENTIAL DUTIES:
- Strategically identify qualify and solicit prospective clients develop and maintain a client database.
- Oversee management and analysis of client needs negotiate pricing and offer additional service to help facilitate a successful function as well as group and guest stays.
- Will create proposals for clients; analyzing the clients meeting goals and needs based on prospecting research and consultation.
- Manage the staff and respond to client inquiries meet and greet clients schedule and conduct property tours to promote and sell facilities and services.
- Oversee Catering team to manage function details and all related activities to ensure clients program requirements are satisfied.
- Assist with the of meetings including regular followup with the clients.
- Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts.
- Communicate with others in order to obtain clients requests to all departments in an effective and timely manner.
- Proactive in solving problems by creating strategies with other departments as required related to business booked in the hotel; including space conflicts threatened cancellations and compromises between customer needs and hotel facilities.
- Manage reports as necessary to develop a more informative database for improved management decisionmaking and critical evaluation of work activities.
- Travel to meet with or callon prospective clients to solicit and book business.
- Communicate and organize all arrangements as they relate to client events and functions through events and booking details.
- As a member of the Executive Committee will act as a property leader across departments as well as liaison for the sales team.
- Partner with Revenue Management to increase KPIs and achieve RevPAR and RGI goals
- Other duties as assigned.
Salary Range: $150000 to $160000
Qualifications :
EXPERIENCE:
- At least 5 years of sales experience as a Director in a hotel; or a 2 or 4year college degree and 2 or more years of related experience.
- Hotel experience is required.
- Supervisory experience required.
- Must be proficient in Microsoft Word Excel PowerPoint and Outlook. Experience in Opera cloud and tars preferred.
- Knowledge of West Hollywood Market and be that expert.
- Experience with international client base preferred.
EDUCATION:
- Bachelors degree in business management or hospitality or related field or equivalent of 4 years relevant work experience required.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
- Able to sit and work at a computer keyboard for extended periods of time.
- Able to stoop kneel bend at the waist and reach on a daily basis.
- Able to lift and move up to 20 pounds occasionally.
- Regular and ontime attendance is critical.
- Hours occasionally exceed 40 hours per week.
- Ability to stand during shifts
Additional Information :
Assimilate into Ennismores culture through understanding supporting and participating in all Ennismore elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards which may be established by Ennismore from time to time is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the property.
Remote Work :
No
Employment Type :
Fulltime