Senior Director Product

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner. Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs nonprofits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilitiesand were just getting started!

We are looking for an experienced Senior Director of Productto own our Constant Contact Premium product offering leading the advancement of ourmarketing automationandcustomer data platform (CDP)capabilities.

Constant Contacts Premium offering is a startup product that has been growing fast and we are in need of a visionary leader with a GMmindset and a track record of delivering product innovations that expand market reach enhance customer value and accelerate growth.

The right candidate will demonstrate an incredible drive to challenge the status quo push boundaries and execute decisively to deliver strong business impact.

Key Responsibilities

• Product Strategy & Roadmap:Define vision and execute strategy and roadmap for marketing automation and the customer data platform empowering small businesses with smarter datadriven solutions to accelerate growth and success.
  
  
• Market Expansion:Identify target customer profiles and use cases to drive Total Addressable Market (TAM) expansion with a special focus on Marketing Agencies.
  
  
• Innovation & Differentiation:Define and deliver bestinclass automation and data solutions that differentiate Constant Contact in the market.
  
  
• CrossFunctional Leadership:Collaborate with engineering marketing sales and customer success teams to drive seamless product development and gotomarket across various stakeholder groups.
  
  
• People Leadership: Build a strong organization with high levels of employee engagement by developing and attracting toptalent and recognizing high performing teams and individuals. Provide employees with coaching feedback and developmental opportunities to enhance their skills motivation and performance.
  
  
• Customer Insights & Analytics:Use customer research behavioral data and market trends to inform product decisions and create customercentric solutions.
  
  
• Performance & Growth:Establish key performance indicators (KPIs) and metrics to measure success and drive continuous improvement in product adoption and revenue impact.

Who you are:

• 1015 years experience delivering software products used by external endusers with domain experience in marketing software and workflow automation. 68 years prior people leadership experience.
• Proven track record of managing multiple operational functions with an entrepreneurial mindset demonstrating the ability to drive ROI and measurable financial impact.
• Strong ability to collaborate with and influence executive leadership to align product strategy with business goals.
• Experience leading product strategy and successfully launching products in an Agile development environment (preferred).
• Undergraduate degree Master Degree Preferred
• Travel Requirements: Periodic travel for collaboration & alignment customer visits and GTM events.

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses nonprofit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and wellbeing of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate inperson participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any feebased referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.