Senior Accounts Receivable and Billing Analyst
Senior Accounts Receivable and Billing Analyst
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Job Description
Who we are
At CarGurus (NASDAQ: CARG) our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then our history of innovation and gotomarket acceleration has driven industryleading growth. In fact were the largest and fastestgrowing automotive marketplace and weve been profitable for over 15 years.
What we do
The market is evolving and we are too moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing purchase and delivery of a new one. Today tens of millions of consumers visit CarGurus each month and 30000 dealerships use our products. But theyre not the only ones who love CarGurusour employees do too. We have a peoplefirst culture that fosters kindness collaboration and innovation and empowers our Gurus with tools to fuel their career growth. Disrupting a trilliondollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role Overview
As a Senior Accounts Receivable & Billing Analyst youll serve as a vital link between Finance Customer Success and Sales Operations. In this role youll take ownership of the endtoend billing and accounts receivable (AR) functions helping to ensure accurate financial operations and a smooth customer experience. Youll work crossfunctionally to streamline processes drive efficiencies and provide actionable insights that improve cash flow and strengthen internal collaboration.
What Youll Do
- Own and manage incoming cash application across all payment types (Lockbox EFT Credit Card/ACH) following internal policies and procedures
- Reconcile cash activity between bank statements and ERP system data.
- Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths.
- Maintain and monitor customer account balances ensuring alignment with customer expectations.
- Perform daily reconciliations of ARrelated bank accounts across multiple ERP platforms.
- Identify and implement automation and process improvement opportunities for billing and cash application functions.
- Support internal and external audits by ensuring adherence to operational regulatory and policy requirements.
- Handle a high volume of billing and paymentrelated transactions and inquiries.
- Analyze billing trends customer behavior and feedback to inform process improvements and enhance the customer experience.
- Act as a key liaison between the AR/Billing function and the Revenue Accounting and Sales teams.
- Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices.
- Define and report on key performance indicators (KPIs) building repeatable reporting to share performance trends with senior leadership.
What Youll Bring
- Bachelors degree in Accounting Finance or a related business field.
- 5 years of handson experience in Accounts Receivable and/or Billing.
- Proficiency with ERP systems such as Zuora NetSuite or equivalent platforms.
- Advanced Excel skills with the ability to build and analyze reports.
- Strong customer service orientation and communication skills.
- Demonstrated success in identifying and implementing process improvements and automation.
- Exceptional accuracy and attention to detail with strong organizational and problemsolving abilities.
Working at CarGurus
We reward our Gurus curiosity and passion with bestinclass benefits and compensation including equity for all employees both when they start and as they continue to grow with us. Our career development and corporate giving programs as well as our employee resource groups (ERGs) and communities help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage worklife balance and individual wellbeing. Thoughtful perks like daily free lunch a new car discount meditation and fitness apps commuting cost coverage and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potentialstarting with our hiring process. We do not discriminate based on race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. We foster an inclusive environment that values people for their skills experiences and unique perspectives. Thats why we hope youll apply even if you dont check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LIHybrid
Required Experience:
Senior IC
Employment Type
Full Time
