Service Appointment Coordinator
Service Appointment Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Do you love working with a fun group of people You have come to the right place! We are seeking energetic individuals to join our unique and fastpaced Service team to schedule appointments for our team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
If youve previously been a Scheduling Assistant Appointment Setter or Call Center Agent this role is for you!
Compensation: $15/hour depending on your experience a monthly bonus plan.
Schedule: This is a fulltime role Monday Friday 9am 6pm and occasionally Saturdays 7am 2pm
What We Offer
- Medical and Dental Plans are available
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Discounts on products and services
- FUN!
Responsibilities
- Schedule service appointments for our guests to get their vehicle needs taken care of
- Actively listen to customers answering their questions and directing them appropriately as they request.
- Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries.
- Advise on maintenance recommendations.
- Confirm scheduled and missed appointments.
Qualifications
- Strong computer skills including Gmail Excel and Word (and preferably dualscreen experience)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual reliable and eager to improve
- Clean driving record and valid drivers license
- Must have a positive attitude and enjoy working on a team
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
