Administrator
Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
PRIMARY RESPONSIBILITIES
Assist with all administrative and backoffice duties for Cape Town and coordinate with the senior inspectors and administrative team from the Durban office.
SPECIFIC RESPONSIBILITIES
- Assist in data capturing.
- Assist in reviewing of inspectors field information when required.
- Support to senior inspectors and staff
- Manages correspondence by answering emails and sorting mail
- Perform the daily operational activities under the guidance of the manager
- Attend to various certificate and report requests. Drafting of all certificates / reports when requested
- Each admin member to be trained on SIR and/or other applicable systems and can be rotated when or as required
- Attend to filing Archiving of files control of files
- Minimum daily updates to client/s. ensure prompt and accurate reporting of jobs completed daily
- Ensure adherence to Standard Operating Procedures
- Ensure adherence to company Code of Ethics
- Ensure adherence to Quality Management Systems & implementation of Quality System.
- Ensure all duties are performed in accordance with accepted service delivery standards.
- Maintain quality efficiency and confidentiality of service
- Adhere to all quality and safety requirements of the SGS Management system
- Perform any other reasonable tasks assigned by direct line manager
- Assist in continuously upgrading the quality of services offered in support of the Customer Services Policy and minimize client complaints and risk liabilities to SGS
- Request for quotes purchase orders job order numbers and invoicing via centralized billing / admin team.
- Assist in duties related to OI requirements.
- Assists with OI awareness training for staff.
- Assist with reception duties when receptionist absent
- Perform any other reasonable tasks as assigned by direct line manager or business manager.
- Maintain a clean working environment. Adhere to the company 5 S policy with all working areas.
COMPLIANCE & AUTHORITY
- Coordination and assist senior inspector/administrator or operations supervisor or Key Accounts Manager / Branch manager in performing required tasks.
- Report any faulty and/or nonfunctioning equipment to the immediate manager.
- Each staff member has the authority to cease the use of any equipment that may be deemed unsafe
- Report safety hazard and/or work that may affect the quality/safety of staff / equipment.
- Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without necessary knowledge and protection and take action to address the hazard.
- Cease to carry out work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs possible improvements are identified or when nonconformity is identified.
- Implementation and maintenance of the quality system/ procedures.
Qualifications :
- Education minimum grade 12 / Matric with mathematics and science as subjects.
- Computer Literate (Microsoft Office word excel etc)
- Excellent understanding of the English language (speaking understanding wring and reading)
REQUIRED SKILLS
- Good problemsolving skills
- Attention to detail and accuracy.
- Excellent interpersonal skills and the ability to work with a variety of personalities
- Ability to consistently meet deadlines
- Works well under pressure and work odd hours from time to time.
- Ability to work both independently and as part of a team
- Superb organizational skills
- Ability to multitask and handle several issues simultaneously whilst on a site.
- Ability to maintain a positive and professional attitude when dealing with escalated issues
- Must be motivated and not a timekeeper.
- Be prepared to work after hours / weekend if and when required.
- Polite and respectable nature especially to fellow colleagues and clients. whilst not being easily manipulated by anyone on the various sites. Being independent is extremely important.
- Good communication skills.
- Thinks Strategically
- Translates Strategy into Actions
- Influences Internally & Externally positively.
- Spread positivity amongst staff and management.
- Cooperative with fellow staff and management
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
