Senior Manager - Information Technology
Senior Manager - Information Technology
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1 Vacancy
Job Description
FORTNA partners with the worlds leading brands to transform omnichannel and parcel distribution operations. Known worldwide for enabling companies to keep pace with digital disruption and growth objectives we design and deliver solutions powered by intelligent software to optimize fast accurate and costeffective order fulfillment and last mile delivery. Our people innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy distribution center operational design and implementation material handling automated equipment robotics and a comprehensive suite of lifecycle services.
At FORTNA we believe in fostering a workplace that isnt just a job but a movement a collective effort to redefine success and transform challenges into opportunities. Join the Movement encapsulates our commitment to a workplace culture that thrives on collaboration celebrates diversity and empowers every individual to contribute to something greater than themselves.Our Team. Our Passion.Our Approach.
Job Overview:
The Handson IT Manager will be responsible for managing the daytoday IT operations while also being actively involved in the handson technical management of IT systems and projects. This role requires a combination of strong leadership technical skills and the ability to collaborate across departments. The IT Manager will oversee IT staff infrastructure and services ensuring systems are running smoothly secure and optimized for performance.
Key Responsibilities:
- Team Leadership & Mentorship:
- Lead mentor and support the IT team providing both strategic direction and handson guidance.
- Oversee the development of team members through training and performance reviews.
- Actively participate in recruitment and staffing efforts to expand the IT team.
- Handson Technical Support:
- Actively participate in system troubleshooting configuration and maintenance assisting with complex issues that require seniorlevel expertise.
- Support endusers helping resolve hardware software and network issues across the organization.
- Handle escalated issues from the IT support team ensuring timely resolution.
- Infrastructure Management:
- Manage the organizations IT infrastructure including servers networks data centers and cloud environments.
- Lead the implementation maintenance and optimization of IT systems applications and network infrastructure.
- Collaborate with other departments to ensure the IT environment supports business operations effectively.
- Cybersecurity & Risk Management:
- Implement and manage security measures to protect the organizations data and IT assets.
- Monitor the health of the IT systems and take corrective actions when necessary to prevent outages and security breaches.
- Develop and enforce security policies procedures and access controls to ensure compliance and mitigate risks.
- Project Management & Implementation:
- Manage IT projects from initiation to completion ensuring ontime delivery and meeting business requirements.
- Work closely with other departments to assess needs and prioritize technology initiatives.
- Oversee system upgrades software deployments and ITrelated implementations.
- Budgeting and Resource Management:
- Work with senior management to manage and optimize the IT budget ensuring costeffective spending on hardware software and services.
- Track IT assets licenses and software ensuring proper inventory management.
- Disaster Recovery & Backup Planning:
- Lead the development and implementation of disaster recovery and business continuity plans.
- Ensure data backups are properly managed and tested for recovery in case of system failure or data loss.
- Vendor and Partner Management:
- Manage relationships with external vendors and service providers ensuring service level agreements (SLAs) are met.
- Negotiate contracts and collaborate with vendors to ensure the best services and pricing.
- Documentation & Reporting:
- Create and maintain documentation for systems processes procedures and troubleshooting guides.
- Report on system performance project status and team productivity to senior management.
- Maintain a knowledge base to allow staff to resolve issues independently.
Qualifications:
- Education:
- Bachelors degree in computer science Information Technology or a related field (or equivalent work experience).
- Bachelors degree in computer science Information Technology or a related field (or equivalent work experience).
- Experience:
- Minimum of 15 plus years of experience in IT management with at least 10 plus years in a handson technical role.
- Extensive experience in managing IT infrastructure networks and systems.
- Experience in managing a team of IT professionals and leading IT projects.
- Technical Skills:
- Strong experience with networking server management (Windows Linux etc. and virtualization technologies (VMware HyperV).
- Expertise in managing cloud environments (AWS Azure Google Cloud).
- Proficiency in cybersecurity protocols and best practices.
- Handson experience with IT monitoring tools backup solutions and IT support management platforms.
- Familiarity with database management storage systems and disaster recovery solutions.
- Leadership Skills:
- Strong communication skills with the ability to explain technical concepts to nontechnical stakeholders.
- Problemsolving and critical thinking skills with the ability to diagnose and resolve complex technical issues.
- Strong organizational skills with the ability to handle multiple projects and priorities effectively.
Key Competencies:
- Problem Solving: Ability to analyze complex technical problems and implement effective solutions.
- Communication: Ability to convey technical information to various stakeholders and collaborate effectively.
- Adaptability: Ability to quickly learn new technologies and adjust to changing business needs.
- Team Collaboration: Capable of working crossfunctionally to achieve organizational goals.
- Time Management: Ability to prioritize tasks and meet deadlines especially in a fastpaced environment.
The base salary range for this role is $100700 to $151100 . This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location level jobrelated knowledge skills experience and performance.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other jobrelated duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age color national origin physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status pregnancy or pregnancyrelated condition status with regard to public assistance veteran status citizenship status (if authorized to work in the U.S. or any other characteristic protected by federal state or local law. In addition FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Senior Manager
Employment Type
Full-Time
