Primary Object of the Position:
Under the general direction of the Operations Supervisor the chosen candidate will provide direction to Ground Handlers & Operators in order to maintain the ontime performance of all flights.
Principal Duties and Responsibilities:
- Organize and brief the Operations team to ensure the safe & timely loading/offloading of aircrafts and trucks.
- Ensure warehouse and ramp staff follow safe work practices and act in accordance with Cargojet policies.
- Delegate duties to Ground Handlers and oversee the performance and productivity of staff.
- Lead by example in terms of work performance professionalism and safety.
- Provide accurate information to Management and Cargo Movement Control.
- Complete operational paperwork and perform audits to ensure accuracy.
- Maintain & improve operations by suggesting time/costsaving ideas and operational strategies.
- Prepare summary of the daily report to Management and Cargo Movement Control.
- Communicate with customers in a professional and courteous manner.
- Communicate information to load planners in a timely manner.
- Assist the Manager in the success of the operation by performing aircraft offload/load cargo handling and warehouse and customer service duties.
- Collect organize and distribute flight and freight information in a clear and organized manner.
- Maintain a safe and clean working environment.
- Notify Manager of all policy and procedure violations to ensure a safe and effective operation.
- Perform other duties as assigned.
Minimum Qualifications:
- High School Diploma or equivalent.
- 2 years of experience in Air Cargo Operations.
- Excellent verbal and written communication skills.
- Ability to work independently under minimum supervision.
- Ability to complete tasks & projects quickly while maintaining standards and accuracy.
- A conscientious selfstarter with problemsolving abilities.
- Ability to work well under pressure and prioritize workloads in a fastpaced environment.
- Excellent interpersonal & customer service skills.
- A team player with leadership & decisionmaking skills.
- Must be computer literate with exceptional organizational skills.
- Valid Drivers License RAIC & AVOP.
- Trained in Health & Safety WHMIS Forklift FirstAid SMS Dangerous Goods & applicable Security training.