Director of Donor Engagement and Communications
Director of Donor Engagement and Communications
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$ 117000 - 123500
1 Vacancy
Job Description
Position: Director Donor Engagement and Communications
Program: Development Operations
Department: Development
Reports to: Chief Development Officer
Compensation: $117000 $123500 Annually
Status: 100 FullTime Regular Exempt
Probation: 180 days
Benefits: Medical Dental Vision Life and LongTerm Disability Insurance Employee Assistance Program and 403(b) Retirement Plan
CENTERS MISSION: Building a world where LGBTQ people thrive as healthy equal and complete members of society.
DEPARTMENT SUMMARY: The Centers Development department is responsible for the fundraising to support the Centers many programs and services that are not financially supported by government grants. The department raises nearly $20 million through individual gifts private foundation grants and estate and legacy gifts as well as several fundraising events which include major events such as the Center Gala.
JOB SUMMARY: The Director Donor Engagement & Communications is a key member of the Development team responsible for designing and executing communication strategies that advance the Centers fundraising priorities and donor engagement goals. This role stewards donors contributing $1$1499 annually fostering their growth within the donor pipeline. Collaborating with Marketing & Communications and program teams this position develops donorcentric content manages digital outreach oversees stewardship programs and drives fundraising initiatives to enhance retention and support. Additionally it ensures brand alignment and leverages market research to refine engagement strategies.
of Role ESSENTIAL FUNCTIONS
40 Marketing & Communications Strategy
Develop and implement annual marketing strategies to enhance visibility donor reach and brand awareness.
Create compelling donorfocused content including impact reports solicitation materials acknowledgment letters newsletters and annual reports.
Oversee email campaigns donorspecific web content and social media strategies to engage and retain donors.
Identify and amplify donor and beneficiary stories to convey organizational impact.
Ensure all donor communications align with branding and messaging guidelines.
Analyze donor demographics and behaviors to refine communication strategies.
Develop and manage an annual donor communications calendar.
30 Donor Engagement & Stewardship
Oversee strategies to steward and cultivate donors contributing $1$1499 ensuring sustained engagement and growth.
Design and implement a targeted fundraising program with meaningful touchpoints for this donor segment.
Collaborate with the major gifts team to identify opportunities to move donors up the giving pyramid.
Partner with the Donor Stewardship Associate to develop personalized stewardship activities such as thank you notes milestone acknowledgments and impact updates.
Monitor and analyze giving patterns to inform strategy and identify trends.
Work with the CRM manager to track engagement activities and donor progression.
Align donor engagement initiatives with broader fundraising goals facilitating seamless donor transitions to higher giving levels.
20 Campaign & Budget Management
Coordinate fundraising campaign including timelines resources and deliverables.
Monitor and allocate resources within the development departments communication efforts.
Evaluate and refine workflows to streamline processes and ensure timely delivery.
Collaborate with development and marketing teams to ensure seamless project .
10 Leadership and Management Responsibilities (Budgetary & Direct Supervisory)
Lead regular team meetings to track progress share best practices and address challenges.
Supervise and mentor the Donor Stewardship Associate setting clear goals and performance metrics.
Ensure the Donor Stewardship Associate has the tools training and resources needed for success.
Review monthly results and adjust yearend projections to achieve budgeted goals.
Interface with the CEO Development Administration Marketing & Communications and program staff to advance organizational goals.
Serve as a member of the Development Leadership Team and contribute to overall fundraising strategy and implementation.
In close coordination with the Chief Development Officer develop annual revenue and expense budgets.
REQUIRED QUALIFICATIONS
Experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people.
A passion for the Centers work and its mission to make the world a better place for LGBTQ people.
Minimum 4 years experience in development marketing or annual fund.
Strong communication and interpersonal skills with a high level of attention to detail.
Proven ability to work in a collaborative team environment.
Willing and able to work evenings and weekends as required.
Proficiency with Microsoft Office Suite Salesforce and Social Media Platforms.
Ability to lift up to 20 lbs.
Access to reliable transportation.
Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socioeconomic backgrounds religions ages Englishspeaking abilities immigration status and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions and marital status.
The Center has implemented a mandatory COVID19 vaccination policy as a condition of employment for all employees who work on the Centers premises subject to applicable federal state and local laws. For more information please contact .
Required Experience:
Director
Employment Type
Full-Time
