Medical Support Assistant Medical Receptionist
Medical Support Assistant Medical Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Ansible Government Solutions LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Philadelphia VA Medical Center located at 3900 Woodland Ave Philadelphia PA 19104. Working hours are Sat Sun 8:00am4:30pm 4:00pm12:00am or 12:00am8:00am. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.
Ansible Government Solutions LLC (Ansible) is a ServiceDisabled VeteranOwned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wideranging challenges in the fields of national security health care and information technology. To address these challenges we employ intelligent and committed staff who take care of our customers success as if it is their own.
Responsibilities
- Schedule appointments and utilize the Electronic Waiting List accurately in a timely manner.
- All appointments shall be made with the patients input either inperson or by phone and attempting to avoid patients having to make multiple trips to the medical center or whenever possible.
- The contractor shall notify the VA shift supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
- The contractor shall conduct a daily review of active/pending consults Electronic Wait List Recall list and Audio Care communications for accuracy and disposition.
- Provide general reception support in the Release of Information (ROI) offices at various medical centers.
- Scan insurance cards protect secure information and complete all insurance buffer (ICB) encounters required by ICB.
- Make outgoing and receive incoming phone calls.
- Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
- Review ambulance claims for eligibility and payment.
- Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
- Citizenof the United States of America.
- Ability to speak clearly hear and write English.
- Utilize computer programs appropriately usually involving spreadsheets word processing etc.; log in; type 4050 wpm with minimum errors.
- Heavy phone and computer usage often simultaneously.
- Familiarity with medical terminology hospital terminology and/or clinics.
- Technically proficient in the skills necessary to fulfill the governments requirements; will be provided training by the SFVAHS on appointment management VA policy and procedures.
- Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
- Have a twoyear degree.
- Two years of workrelated experience.
- Certificationfrom an accredited institution.
- MSA Certification preferred not required.
- Ability to pass a required level of security clearance (NACIlevel background check).
- No sponsorship available.
All candidates must be able to:
- Sit stand walk lift squat bend twist and reach above shoulders during the work shift
- Lift up to 50 lbs from floor to waist
- Lift up to 20 lbs
- Carry up to 40 lbs a reasonable distance
- Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Junior IC
Employment Type
Full-Time
