Residential Team Leader
Residential Team Leader
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Job Description
Make a Difference in Someones Life!
At Monarch we work together to provide lifechanging care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports fulltime and parttime team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
A Qualified Professional 10A NCAC 27G .0104 must have one of the following:
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required
This Opportunity:
The primary responsibilities of the Residential Team Leader is to provide supervision and guidance to both staff and the individuals they support to enhance quality of life through services that enable individuals to achieve their personal dreams and goals. This position serves as the qualified professional for all assigned people and programs.What Youll Do:
Provide initial and ongoing assessment evaluate effectiveness of personcentered plan and progress made by person receiving services participate in team meetings with other providers and natural supports as needed and facilitate development of personcentered plan.
Identify methods whereby services can be provided using existing community resources whenever possible.
Continuously use personcentered approaches and positive approach strategies when interacting with people we support. Integrate strategies into program plans.
Ensure requests for services are made considering eligibility continued stay and discharge criteria for the service definition. Services and supports that match the personcentered plan and the individuals needs shall be in place and be fiscally viable.
Initiate and maintain clinical authorization and systems that ensure all aspects including but not limited to: timeframes audits following through on clinically related issues preventing authorization approval or billing how to resolve issues locally/regionally conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided.
Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs).
Complete clinical supervision plans and monitor performance by being present when daytoday activities are taking place on all shifts and by unannounced visits.
Ensure that all required and/or requested reports/documentation are completed. Maintain the records of the individuals supported. Coordinate the completion of daily monthly quarterly and annual documentation in the EHR and/or medical record.
Use a range of communication skills and strategies to establish a mutual relationship with the individual staff coworkers supervisors other stakeholders and people who are important to the individuals receiving services.
Take responsibility for hiring discipline firing training and performance appraisals where appropriate. Coordinate employee development and corrective actions forms to ensure consistency and legality with Administrative Services Manager or other appropriate personnel to ensure superior service for the individuals being supported. Ensure the Director of Program Operations is informed as applicable.
Respond effectively and timely to all incidents following agency policies and procedures.
Maintain a safe working environment for employees and people receiving services
Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in oncall coverage.
Demonstrate knowledge of and comply with all agency policies and procedures as well as state and federal statutes and regulations related to specific program areas
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.
Education Were Looking For:
Bachelors: Human Services Bachelors (Required) Masters: Human ServicesCertifications Were Looking For:
Drivers License (Valid) USA Qualified Professional (QP) MonarchDSMExperience Were Looking For:
Experience working with children or adults (dependent on population served) with a mental health diagnosis an intellectual/developmental disability. or substance use disorder Management ExperienceSchedule:
MondayFriday 8:00am5:00pm) with oncall responsibilities to meet the needs of the people we support.Target Weekly Hours:
40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications.Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call.
This job description in no way implies that these are the only duties and responsibilities to be performed.You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.This job description is subject to revision at the discretion of Monarch.
Employment Type
Full-Time
