Retention Specialist

This position has been reposted. The search committee will review applications until the position is filled.

The Retention Specialist is an entry level administrative staff position within the TRIO Programs Department that has primary responsibility for Student Engagement Services maintaining a participant caseload and supporting recruitment and programming within the Student Support Services program.


This is a grantfunded position. The end of the current grant cycle is 8/31/2025. Continuation of employment is contingent on the grants renewal.

Retention

• Provide advising to a caseload of approximately 115125 students including monitoring progress via student meetings and semester and midterm grades
• Providing counseling to program participants to improve academic skills
• Provide intrusive services to students not meeting satisfactory academic progress including outreach by phone letters and electronic media to students monitor persistence and academic performance to ensure that program goals are met
• Assist students with selection of coursework from grad plan and course registration and/or changing their schedules including helping students determine which courses to take at other institutions based on transfer matrix information and knowledge of the transfer credit process reviewing academic plans exploring possible major changes and explaining academic policies (such as add/drop deadlines and procedures repeating courses etc.
• Administering and analyzing need assessment tools
• Work oneonone with current students on caseload providing academic and career advising financial and economic literacy graduate school assistance and assistance with personal/social issues and concerns

• Assist with the identification and selection of potential program participants throughout the academic year
• Meet with prospective students and their parents
• Conduct SSS Information Session on program services to incoming parents and students
• Assist with application assessment by analyzing and compiling student information including financial aid and admissions information and placement test scores to determine to determine eligibility for the program

The following Degree is required:

• Masters Degree required. Degree must be conferred at the time of application.

• 2 years experience advising lowincome firstgeneration students and/or students with disabilities
• 1 year working with student information systems
• 1 year experience teaching college courses

Knowledge Skills and Abilities:

• Demonstrated working knowledge in servicing students with lowincome and firstgeneration backgrounds and students with disabilities
• Demonstrated experience working with students from diverse backgrounds
• Demonstrated ability to work from a place of cultural competence to support an inclusive environment
• Experience advocating for students in matters of financial aid and working with students through appeals processes
• Knowledge of the policies procedures practices and activities of TRIO or similar programs
• Case management skills
• Knowledge of university student information systems such as CSS or similar databases
• Excellent oral and written communication skills

Required Documents to Upload to Application: Cover Letter and Resume

GrantFunded: This is a grantfunded position. The end of the current grant cycle is 8/31/2025. Continuation of employment is contingent on the grants renewal.

Deadline to apply: This position has been reposted. The search committee will review applications until the position is filled; however for best consideration applications should be provided by April 22 2025.

BGSU does not offer H1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex race veteranstatus disability age gender identity genetic information religion or sexual orientation compliance with the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University please callor email.