drjobs Client Services Representative Veterinary Receptionist

Client Services Representative Veterinary Receptionist

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1 Vacancy
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Job Location drjobs

Naples, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Do you seek to provide superior customer service
Are you compassionate caring and able to handle emotional situations when necessary
Do you have experience as a receptionist in a veterinary or medical clinic
Do you speak Spanish
If so Humane Society Naples (HSN) Southwest Floridas stateoftheart premier nokill shelter invites you to apply for the position of full time Client Services Representative. HSN operates a fullservice small animal practice that is open to the public. We are seeking a serviceoriented but assertive individual to provide clients and their companion animals with a positive appointmentmaking checkin and checkout experience.
Under the direction and guidance of the Client Services Manager and in cooperation with other team members Client Services Representatives:

  • Answer phones
  • Schedule appointments
  • Welcome and check in clients and patients
  • Check out clients and patients
  • Collect and process payments
  • Communicate with clients before and after appointments as needed
  • Provide clients with accurate information in a friendly caring compassionate and professional manner
Were looking for:

  • Fluency in English and Spanish required
  • At least one year experience in customer service in any industry
  • At least one year experience as a veterinary or medical receptionist preferred
  • Excellent customer service skills including the ability to interact calmly with emotional clients
  • Phone skills including a clear speaking voice
  • Accurate data entry and money handling skills
  • Work well within a team
  • Be responsive to professional feedback and direction
  • Able to prioritize and manage multiple tasks
  • Maintain a positive demeanor in a fastpaced environment
  • Ability to work in the vicinity of and engage in limited handling of dogs cats and other small mammals

Schedule:
Fulltime 40 hours per week. While the current schedule is MF future Saturday hours are anticipated.
Pay and Benefits
  • Pay starts at $17.00/hr. Paid weekly.
  • Paid time off and Holiday pay
  • Medical dental vision insurance
  • Paid parental leave
  • Retirement plan available matching funds after 1 year
  • Significant discounts on veterinary services
Candidates must be authorized to work in the United States and complete a background check prior to employment. HSN values diversity and is an equal opportunity employer.

Application Instructions



Humane Society Naples is SWFLs premiere nokill shelter for cats dogs and other small companion animals. The mission of Humane Society Naples is to shelter animals in times of need locate lifelong homes and advocate for responsible pet ownership. With 3 locations in Naples FL we offer a wide range of career opportunities including in animal care veterinary medicine customer service community services administration and fundraising. If you are teamoriented compassionate and are looking for a meaningful career in which you can make a difference we invite you to consider our career opportunities.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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