Group Product Manager
Group Product Manager
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Job Description
Group Product Manager (Post Purchase Experience)
Company
We exist to wow our customers. We know were doing the right thing when we hear our customers say How did I ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multibilliondollar commerce industry. We are one of the fastestgrowing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang every day is filled with the excitement of building you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this alwayson hightech and hyperconnected world.
Job Introduction
Coupang Fraud Detection team is responsible for identifying and preventing fraud and abuse within the Post Purchase Experience domain. This product role would require you to provide top notch experiences for our customers at the same time ensuring that bad actors are identified and removed. This role will also require you to build fraud detection tools and techniques so that the Fraud Operations team can review and complete case reviews efficiently. The role requires strong analytical skills effective communication and stake holder management skills.
Job Overview
- Own the product vision strategy roadmap and KPIs for the specific area of Fraud Detection and Management within the post purchase experience domain
- Manage the entire product life cycle from inception to launch including writing product requirements defining use cases and setting success metrics
- Define new projects with clear goals and timelines achieved through multiparty
communication and detailed project management processes - Inspire the team with the product vision and work crossfunctionally to bring the product to life
- Own and drive improvements including running A/B tests and impact analysis of the features you ship
Qualifications
10 years of product management experience with a track record of developing and executing a compelling product vision
Analytical thinker who works well in a fastpaced datadriven and highly ambiguous entrepreneurial culture
Demonstrated ability to work with crossfunctional teams and manage multiple projects
Bias for action and willingness to get your hands dirty to get the job done
Sound business judgment and proven ability to effectively communicate and influence others
Superior verbal and written communications skills
Bachelors degree in Engineering Statistics or equivalent experience
Preferred
- Prior product management experience in in fraud detection and management
- eCommerce experience
Required Experience:
IC
Employment Type
Full Time
