Product Specialist
Product Specialist
Posted on :
11-04-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 6000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 6000 people across the globe who think thats work worth doing.
Product Specialist
Why We Have This Role
Qualtrics leads the way in Experience Managementone of the fastestgrowing tech categoriesas a Product Specialist you will be at the forefront of this global movement.
How Youll Find Success
- Become the technical subjectmatter expert on the Qualtrics platform
- Deliver exceptional customer experiences
- Take initiative and get things done to achieve resolution for our customers
- Work well in teams partnering with managers cross functional teams and teammates
- Demonstrate a growth mindset and a bias for continuous improvement
How Youll Grow
- Your analytical skills are critical as you respond to clients (including Fortune 500 employees tenured professors and small business owners) via phone email or chat
- The one constant about Qualtrics is progress you regularly adapt and learn as our products and technologies change
- We have an open office environment here at Qualtrics so you collaborate with fellow product specialists to find solutions for both our customers and our processes
- Help companies achieve their business/company goals through your exceptional troubleshooting and technical expertise
- Improve your qualifications/technical skills (HTML Javascript CSS)
- Learn more about a day in the life of our Product Specialists.
Things Youll Do
- Use your analytical and problem solving skills to respond to technical support needs
- Work with customers ranging from grad students to Chief Marketing Officers
- Help companies from startups to the Fortune 500 across all industries identify solutions to achieve their business goals
- Constantly learn and adapt as our products and technologies change
- Work with your team to solve customer questions in an inoffice environment three days a week
What Were Looking For On YourResume
Minimum Requirements:
- Bachelors degree from a top university ideally candidates who will complete their degree between December 2024 and April 2025.
- Hardworking selfstarter
- Excellent analytical skills.
- Ability to communicate and teach complicated concepts.
- Detailorientation with an ability to prioritize and meet deadlines.
- Interest in Technology/SaaS industry.
Preferred Requirements:
- Technical or hard science major or minor.
- Prior instructing research or tutoring experience.
- Coding classes and/or coding skills (MATLAB R Python VB Java CSS HTML etc..
What You Should Know About This Team
- Youll know you are a top performer when you consistently receive top satisfaction scores from our clients.
- Youll become an authority in the Qualtrics product which will ensure you can effectively help our customers with a mix of instructing and troubleshooting.
Our Teams Favorite Perks and Benefits
- Competitive salary performance bonuses generous 401(k) Match
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
- $1800 Experience bonus to be used for an Experience of your choosing
- Unlimited Sick Days
- Amazing QGroup Communities; MOSAIQ Green Team Qualtrics Pride Q&Able Qualtrics Salute and Womens Leadership Development which exist as places for support allyship and advocacy.
- Free food and drinks massage chairs table tennis an onsite gym and more
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.
#university #quni #wayup
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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