Healthcare Navigator Case Manager
Healthcare Navigator Case Manager
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Why work with YWCA Seattle King Snohomish
YWCA SKS is the regions largest nonprofit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.
Were women and BIPOCled familycentered and supportive of employees. As a fulltime YWCA employee 30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement plan.Put your passion for racial equity and social justice to work apply today!
What Youll Do
NOTE:Please know this position will need to work in Everett and Renton (few days of the week)
The SSVF Healthcare Navigator / Case manager will workclosely with Homeless and Formerly Homeless Veterans and their Families and is part of the YWCAs Specialized and Integrated Services Division. TheSSVF Healthcare Navigator works closely with Veterans to assist them incommunicating their preferences in care and personal healthrelated goals tofacilitate shared decision making of the Veterans care. The SSVF HealthCare Navigator serves as a resource for education and support for Veteransand families and helps identify appropriate and credible resources andsupport tailored to the needs and desires of the Veteran.
In addition to healthcare navigation services SSVF Healthcare Navigator / Case managers will identify and engage with current and previouslyhomeless families to assist them in obtaining and retaining permanentaffordable housing. This will require establishing effective case managementrelationships with formerly homeless veterans and homeless veteranfamilies building relationships with property managers and other socialservice providers in coordination with the SSVF Program Manager I.
This position assists in connecting families to supportive services andhealthcare services to help ensure success in permanent housing. Thisposition requires the SSVF Healthcare Navigator/Case Manager to conductassessments on all veterans enrolled within the program. This requiresworking with the SSVF team to ensure that they are part of the enrollmentprocess for all clients being brought into the SSVF program. In addition thisposition will be expected to respond to crisis situations which could result inloss of permanent housing if not resolved. This position has a caseload offamilies seeking housing as well as families experiencing difficulty inmaintaining housing.
Responsibilities
- Conduct Healthcare assessments and determine program eligibility upon enrollment into the SSVFprogram.
- Understand the VA and outside medical healthcare systems.
- Be knowledgeable and build relationships within the medical mental rehabilitation and treatment centers.
- Ensure veterans are reminded of their healthcare appointments.
- Provide referral and connection to supportive services such aschemical dependency treatment mental health counseling domesticviolence advocacy etc.
- Provide outreach tolocate identify engage and refer homeless and formerly homelessveterans and their families to benefits and services.
- Provide links to housing and housing stability resources.
- Build relationships with landlords/property managers.
- Work in collaboration with other social service providers in thecommunity.
- Assess the strengths and challenges of the client and assist in developing housing stability goals individual goal plansand action steps.
- Provide or ensure provision of life skills training and support whenneeded.
- Conduct home visits to ensure housing stability.
- Accurately and thoroughly document performance of all tasks.
- Meet regularly with SSVF team to help ensure success for the familiesand the program.
- Carry a caseload between 1825 of veterans who need housing as wellas provide healthcare navigation for all clients enrolled into SSVF.
- Attend meetings with human service providers and other publicfunctions as related to the SSVF program.
- Help with administrative support of the program through regularreporting and record keeping as directed.
- Show demonstrated ability to interact with people of different culturesand promote social justice.
Requirements
- BA in social services or related field and/or a minimum three years experience working with lowincome individuals and families and or persons with disabilities with a strong focus on supportive services and healthcare navigation for Veterans.
- Knowledge and experience in providing services to Veterans.
- Experience working with homeless families/individuals and knowledgeable of family dynamics.
- Experience with crises intervention and case management.
- Experience working with persons who have chemical dependency and mental health issues.
- Experience with working multiple healthcare systems including the VA.
- Knowledge of and experience working with persons who have experienced domestic violence.
- Knowledge of housing resources in King County Landlord/Tenant Laws and Fair Housing Regulations in Seattle and King County. Ability and willingness to work as part of team and independently.
- Ability to perform Data Entry in HMIS database.
- Values diversity and provides culturally competent services.
- Must be able to travel independently throughout King and Snohomish County.
- Core competencies expected: Social Justice Advocacy collaboration and partnership abilities problem solving communication and customer service skills.
Hours Rate and Benefits
- Hourly Range: $28.00 $30.00
- Hours: 40
- Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans
- At the time of hire employees may enroll voluntarily in the Fidelity 403b Plan
- After two years of employment employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
- Continuously exchanges information through listening and talking with clients agency staff employers representatives of community organizations and other individuals in the community.
- Frequently stands walks sits and climbs in performing duties in the office and in traveling to offsite meetings.
- Frequently reaches and grasps in using telephones computers fax machines and other office equipment and supplies.
- Frequently lifts and carries up to 5 lbs. of paperwork files and training materials occasionally up to 40 lbs.
- Frequently to occasionally performs close work while updating files reading program information and using computer.
- Occasionally kneels bends pushes and pulls in obtaining files in drawers
- Occasionally stands for long periods of time while conducting training programs or attending job fairs.
#LIOnsite
YWCA encourages applicants with a variety of experiences to apply!
At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary trauma.We encourage employees to seek support inside and outside the workplace and maintain selfcare routines.
Equal Opportunity Employment
YWCA Seattle King Snohomishis an Equal Opportunity Employer.To read more about this view theEEO is the LawPoster and thisEEO is the Law Poster Supplement.
For more information
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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