Salesforce Developer

Job Description
The Salesforce Developer will report to the Salesforce Manager. This position will work closely with the Data Solutions Architect Program Leadership and Managers across the organization. This position will be responsible for implementing the longrange vision planning and development of the Salesforce platform to meet current and future operational functionality and reporting needs of the evolving and future programs and departments of the IVMF . This position will be responsible for case management project scoping impact analysis development testing process creation deployment and maintenance of existing functionality. Responsibilities will include Salesforce administration tasks software integration development and operational reporting while continuously evaluating and improving program process improvement and data quality. This position will work collaboratively with the Salesforce team. This role is also responsible for creating and utilizing rollout plans: including socialization communication testing and release management. This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including but not limited to the job responsibilities; the candidates education training work experience and key competencies; the universitys strategic priorities; internal peer equity; applicable federal state local laws grant funding and contractual requisites; and external market analyses.

Responsibilities
Development projects design testing and implementation of new functionality and software integration. Troubleshooting Salesforce user issues and track system issues through resolution. Daily administration and support of the Salesforce platform including but not limited to managing multiple user setup profiles roles customization of objects fields record types page layouts validations package deployment and third party integrations data quality audits and improvements. Facilitate the software testing process including creating scheduling and executing test plans tracking issues and gaining business approval. Evaluate new functionality and prescribe rollout plans: including socialization training communication testing and release management. Establish and develop the necessary processes and documentation to support the full platform development lifecycle including business requirements impact analysis/scoping design implementation testing product deployment communication and change management. Communicate system features and enhancements via email and documentation such as release notes to the user community on a recurring basis. Conduct user training on new and existing features. Develop longer term plans for developing our Salesforce platform to meet strategic and operational initiatives. Work closely with internal stakeholders to inform the architectural trajectory of our Salesforce platform to meet strategic and operational initiatives. Work closely with Data Solutions Architect and Analytics team to harmonize data architectural needs from initial data entry into the system through external reporting. Work in a consultatively manner with operational and program teams to perform needs assessment project scoping project planning implementation and deployment. Stay current with new Salesforce features and functionality through individual learning formal training and conference attendance to provide recommendations for process improvements and maximize the platform to provide valuable business solutions. Periodically research best practices and availability of tools to streamline development and maintenance processes.