Senior Technical Program Manager
Senior Technical Program Manager
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1 Vacancy
Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70 of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible awardwinning workplace.
PagerDuty is seeking a Senior Technical Program Manager to join our diverse customerfocused team! As Senior Technical Program Manager you will be responsible for identifying the stakeholders driving to set roadmaps and strategies for the program leading delivery reporting status and holding the bar on quality. This is an exciting opportunity as you will work with many teams in different domains (IT Security Finance etc. and also work effectively with engineers engineering managers product managers customer service marketing and sales teams. The ideal candidate is someone with a strong technical background excellent problem solving ability and is passionate about managing large scale programs and projects!
This role is expected to come into our San Francisco office 1 time per month so you can thrive in your new role and fully embrace being a Dutonian!
Key Responsibilities:
- Lead IT program planning milestone and success criteria definition resource allocation plan and estimation leading to predictable delivery
- Analyze large data sets quickly to identify complex patterns and relationships resulting in practical solutions to real business problems
- Anticipate bottlenecks providing escalation management and making tradeoffs
- Identify unstructured problems and drive technical and operational improvement business strategies and technical solutions across teams
- Provide technical contribution working with cross functional teams to surface dependencies risks mitigation plans and estimation refinement.
- Collaborate closely with cross functional partners to drive iterative process improvements
- Leverage tools and processes to improve productivity in support of the program
- Communicate successes schedules priorities issues and overall program health to all levels in the company
- Create track and drive critical path flagging and managing risks dependencies and decisions that affect the program
- Drive program alignment on present and future outcomes that support companys strategy
- Manage program financials related to capitalization
- Manage procurement processes related to the initiative
- Creation and distribution of impactful automated reporting
Basic qualifications:
- 7 years of experience in Technical Program Management
- Experience running IT programs data programs business applications security or related programs
- Experience doing department roadmap planning & reporting
Preferred qualifications:
- Experience with managing largescale programs with a wide impact radius (such as migrations/deprecations etc.
- Monday experience
- Confidence leading and influencing
- Experience with financial systems
The base salary range for this position isUSD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time sign up for job alerts!
Where we work
PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. We offer a hybrid flexible environment. We also provide ample opportunities for connection like team offsites and volunteering events.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including countryspecific offerings on our benefits site.
Your package may include:
Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Companywide hack weeks
Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70 of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Workcertified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behindthescenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the EVerify employment verification program.
Required Experience:
Manager
Employment Type
Full Time
