Inside Sales Representative

The position of an Inside Sales Representative will be based out of our Miami FL Location!

Summary

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships processing quotes and orders for customers pursuing product and application knowledge and prospecting for additional organic growth from existing customer base.

• Processes telephone orders by quoting product prices delivery specifications and payment terms and by offering substitute products where appropriate
• Assists outside sales personnel by processing priority transactions
• Utilize company digital tools to sell market promote demonstrate products answer technical questions and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships
• Learn and evaluate customer operations to aid in identifying customer objectives requirements and preferences. Close orders and resolve customer issues promptly using rootcause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customers purchasing cycle
• Gather and report to management information regarding the company competitors pricing products and current and future market trends
• Participate in product meetings product and process seminars and product training to enhance and maintain personal and product knowledge
• Pursue product applications utilizing personal knowledge internal specialists or other internal resources vendor representatives and other available sources
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities duties knowledge skills and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position with or without reasonable accommodation demonstrated commitment to effective customer service delivery integrity and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What Youll Need

• High school diploma or GED
• 2 years of customer service sales or electrical distribution experience

Knowledge Skills and Abilities

• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge essential
• Ability to exhibit a positive friendly and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication presentation organization and problemsolving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills interpersonal skills and ability to drive decisions with influence
• Highlyselfmotivated
• Familiar with Microsoft Office as well as relevant ERP systemsand Customer Relation Management Tools (CRM)
• Ability to work overtime as needed
  

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally up to 20
• Handles or works with potentially dangerous equipment Occasionally up to 20
• Travels to offsite locations Occasionally up to 20

Physical Demands

• Sit: Must be able to remain in a stationary position Constantly at least 51
• Walk: Must be able to move about inside/outside office or work location Frequently 21 to 50
• Use hands to finger handle or feel: Operates a computer and other office machinery Constantly at least 51
• Stoop kneel crouch or crawl: Must be able to position ones self to maintain computers in the lab including under desks and in the server closet Occasionally up to 20
• Climb or balance: Must be able to ascend/descend on a ladder Occasionally up to 20
• Talk hear taste smell: Must be able to use senses to; effectively communicate with coworkers and clients and detect hazardous conditions Occasionally up to 20

Weight and Force

• Lift up to 25 pounds Frequently 21 to 50
• Lift more than 100 pounds Occasionally up to 20

Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.