Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripes product portfolio and collaborate with sales support product management and Stripes executive team to provide the best experience to our most valued customers.
What youll do
As a member of the team the Solutions Architect will build highly consultative trusted relationships with clevel executives and technical decision makers in the customers organization to provide business and technical thought leadership and become a trusted advisor in solving missioncritical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe.
Responsibilities
- Be a key member of a Stripe account team with deep involvement in defining the customer strategy
- Identify and close new complex opportunities and accelerate solution adoption. Understand and align with the customers product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap.
- Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO CTO COO CRO CDO Head of Product Engineering and Head of Payments.
- Work to deeply understand the customers business objectives and then design and apply Stripes solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
- Conduct business analysis and background research on customers industries and competitors with a view to support growth for the users business.
- Lead strategy engagements with users to align to business priorities design solutions and secure the technical win by performing indepth customer discovery evangelizing the proposed solutions through executive briefings readouts presentations workshops and solution demos.
- Expand Stripes footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
- Act as the Voice of the Customer to bring insights trends and opportunities to the leadership product and engineering teams from the forefront and prioritized for delivery.
- Participate in sales forecasting Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
- Approximately 25 travel is anticipated to help you connect inperson in a meaningful way with users and collaborate internally
Who you are
You have achieved an experienced position as an enterprise architect senior solution architect or principal solution engineer and have a successful track record advising enterprisegrade digital native / SAAS / Platform / Marketplace companies focused on identifying business priorities formulating technology strategies and designing an endtoend business solution. You possess deep technical acumen high interpersonal and leadership skills and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges take ownership and maintain a positive approach when facing difficult obstacles.
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.
Minimum requirements
- 7 years of experience in a similar customerfacing engineering role such as solution consultant solutions architect sales engineer for a global software enterprise.
- Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
- Executive engagement skills and presence with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Effective groupfacilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
- Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripes primary deployment languages (Ruby Python JavaScript Java Go etc. is a plus.
- Outstanding spoken and written communication skills presentation skills and confident in explaining complex concepts to both technical and nontechnical audiences.
- Ability to operate independently in a highly ambiguous and fastpaced environment
- Passion to take on ownership and drive change in a constantly evolving environment.
- Superior verbal and written communication skills in English
- Ability to travel per business needs
Preferred requirements
- Prior experience in consulting
- Experience at a growth stage internet/software company