drjobs IT Technical Specialist

IT Technical Specialist

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1 Vacancy
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Job Location drjobs

Redmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Demonstrate strong interpersonal and communication skills while working with diverse audiences including highly technical IT professionals developers architects TAMs DSEs and account executive management


  • Maintain strong relationships w/ customer contacts to ensure high CPE
  • Manage crisis situations that may involve politically challenging issues and diverse audiences
  • Collaborate with product group product engineering and other technical and sales teams

Requirements

  • Two years of working experience with software support
  • High level understanding of Cloud Platforms.
  • Solid understanding of OnPrem Windows Infrastructure concepts like ActiveDirectory HyperV and client/server networking and Internet technologies fundamentals
  • Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences
  • Must have the ability to take on internal initiatives to create services escalations problem solve customer challenges with software and work in a fastpaced environment while balancing multiple demands addressing shifting priorities and maintaining focus.



Required Experience:

Unclear Seniority

Employment Type

Contract

Company Industry

About Company

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