Customer Audit and Insight Specialist
Customer Audit and Insight Specialist
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Job Description
Customer Audit and Insight Specialist Salary circa 27500 12 months FTC
Are you someone who loves diving into data uncovering insights and driving excellence Were looking for a skilled Audit and Insight Specialist to join our team and strengthen our thirdparty supplier relationships.
In this role youll conduct structured governance activities provide valuable analysis and deliver insights related to thirdparty suppliers. Your focus will be on ensuring toptier customer service delivery while mitigating potential risks. If you have strong analytical skills a keen eye for detail and a passion for enhancing supplier performance we want to hear from you!
A bit about the job:
The Audit and Insight Specialist will conduct comprehensive audits of thirdparty suppliers to identify trends assess risks and uncover opportunities for improvement. Analyzing data to produce detailed audit reports and providing actionable insights for key stakeholders are key responsibilities of this role. Maintaining and updating audit documentation. This position involves offering expert guidance on best practices for risk mitigation and supplier performance improvement. Collaboration with crossfunctional teams will be crucial to ensuring thirdparty suppliers consistently deliver exceptional customer service aligned with company standards.
Skills and experience were looking for:
- Experience in previous customer facing role excellent written and verbal communication skills.
- Experience of managing internal and external stakeholders (preferred but not essential)
- High attention to detail ensuring accuracy and reliability of analysis.
- Flexibility to adapt quickly to changing priorities and strong problemsolving skills to identify trends and patterns in data.
- Excellent knowledge of Microsoft Office tools.
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary circa 27500 (depending on location skills experience and qualifications)
- Bonus opportunity 8of annual salary Actual amount depends on your performance and Avivas.
- Generous pension scheme Aviva will contribute up to 14 depending on what you put in.
- 29 daysholiday plus bank holidays and you can choose to buy or sell up to 5 days
- Make your money go further Up to 40 discount on Aviva products and other retailer discounts
- Up to 1200 of free Aviva shares per year through our Matching Share Planand share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carers leave
- Flexible benefits to suit you including sustainability options such as cycle to work
- Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50 of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a lookhere
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email
Required Experience:
Unclear Seniority
Employment Type
Full Time
