Morning PorterAfternoon Porter Supervisor
Morning PorterAfternoon Porter Supervisor
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Job Description
LOCATION: City Hall Royal Docks
WORING HOURS:40 hours per week
PAY RATE: 13.45 per hour for 20 hours per week and 14.12 per hour for 20 hours per week
If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department at. Were here to help!
Job Purpose Summary
The porter would be responsible for ensuring that all internal meeting rooms and services within these rooms and the surrounding areas are maintained to the highest of standards at all times and ensure all room set ups are competed correctly.
Key Responsibilities:
- Complete morning and evening checklists
- Pre changing around cleaning and post change around cleaning
- Ensure meeting rooms are ready to be used throughout the day clear whiteboards / removal paperwork left in rooms / minor spot cleaning (marks or spills).
- Responsible for larger meeting room set up e.g. theater / classroom / boardroom style
- Basic knowledge of AV & IT to have ability to resolve any minor issues before escalating
- Maintain / Stock meeting room stationery i.e. pens / pencils / pads whiteboard markers / erasers
- Maintain meeting room equipment check telephone line star phone connection etc. and raise with IT helpdesk if there is an issue
- Daily communication with Facilities including recording and reporting any issues / faults ongoing throughout the day
- Notify Catering of meeting room status e.g. room to be cleared or set up
- Printing of daily information reports
- Health and safety walk round / check
- Ad hoc facilities job e.g. helping with keys / moving pedestals / chairs
- General maintenance and up keeping of all notice boards or flip charts in the buildings.
- In the afternoon supervisor a team of porters and cleaners
- This role will be performed across multiple floors within City Hall; overseeing internal meeting rooms only and therefore will not be dealing with external clients although some escorting for contractors maybe required.
- The MRA will be provided with all necessary equipment to help perform the role.
- A uniform will be provided smart black shoes will be required but not provided.
In this role the porter will be liaising with multiple departments due to the variety of the role although managed by the Porters Supervisor the porter will be in communication largely with the Facilities team (reporting issues / faults or completing H&S walk rounds). Ad hoc communication will also be required with Mailroom (to provide additional furniture and help setup of meeting rooms) IT (for escalation of AV / IT issues) and Catering (for setup and clearance of catering equipment).
On occasion the porter will be asked to complete ad hoc duties for any of these departments.
Skills required
- Highly service focused with a can do attitude
- Highly organised. Able to plan and prioritise the work of self and others.
- The ability to listen question and interpret information to understand requirements
- Ability to interact with people at all levels
- Good communication skills (written and Oral)
- Ability to work well under pressure
- Maintain a flexible approach to your working
- Attention to detail
Training:
A variety of training will be provided as a vital part of this role is ensuring the porter knows which department to contact with regards to the various issues that may arise. A good understanding or previous experience in the roles / teams below would therefore be advantageous.
Training will include:
- Reception Basic knowledge of room booking system and printing reports
- Facilities Management
- Health and Safety
- AV / IT Basic understanding of AV set up / VC units etc.
- Meeting Room set up
- Hospitality Basic knowledge of catering set up and menus
- Cleaning & Recycling Understanding of how and what RBC recycle
- Moves and Changes
- First Aid
Benefits
Were proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UKbased GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work our innovative employee app where you can find:
- Perks: discounts gift cards cashback and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABMs benefits visit our careers page
ABOUT US
ABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and more. In the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit www.abm.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Required Experience:
Manager
Employment Type
Full-Time
