Final Documents Specialist
Final Documents Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech sports entertainment real estate startups and more. Were united by our culture a drive to find a better way that fuels our commitment to our clients our community and our team members. We believe in and build inclusive workplaces where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job its about having the opportunity to become the best version of yourself.
As a Final Documents Specialist youll be responsible for auditing processing and shipping trailing documents postclosing. Youll communicate with internal and external business partners and ensure documents are delivered to custodians and buyers timely to meet our investor delivery requirements. Youll assist with the movement and reconciliation of physical documents and serve as a mentor to new team members.
About the role
- Audit imaged and physical trailing documents for accuracy
- Print applicable documents and ship physical documents to the correct business partners in a timely manner
- Document shipping manifests and tracking information and save according to team standards
- Effectively communicate with business partners when shipments are sent out
- Review specialized documents and process them accordingly
- Understand compliance requirements based on investor to guide pipeline prioritization
- Facilitate the movement of physical document pickups and deliveries and reconcile delivery and processing counts for accuracy
- Order supplies as needed and coordinate with the appropriate teams on shipments to and from our offsite location
- Assist with team inboxes ensuring timely responses and processing of documents
- Assist with the tracking distribution and processing of incoming mail for the team while communicating any roadblocks as needed
- Mentor new team members to provide best practices and efficiency strategies
- Identify patterns and trends within the pipelines and provide feedback to leadership on issues and opportunities for improvement
- Assist when other teams need to observe and learn our processes
About you
Minimum qualifications
- High school diploma or equivalent
- Strong level of attention to detail
- Strong critical thinking and problemsolving skills
- Ability to identify opportunities in team processes
- Mentor to peers
- Ability to lift and carry 50 pounds
Preferred qualifications
- 6 months of experience working with mortgage process related documents
- Proficiency with internal technology platforms
What Youll Get
Our team members fuel our strategy innovation and growth so we ensure the health and wellbeing of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage was founded in 1985. Today were a Detroitbased publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage we believe that home is more than the house you live in. Our wide variety of home loan options tools and resources empower our clients to achieve their homeownership dreams. Were known as experts in the mortgage industry but were also innovators we strive to create the best experiences for our clients from beginning to end. And were not your typical employer. Were insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at .
The Company is an Equal Employment Opportunity employer and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team The Pulse at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
