Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
Job Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Automotive Cloud Implementation:
- Deploy and configure Driver Console to unify customer interactions and analyze the customer journey with realtime alerts for personalized communication and engagement.
- Implement Vehicle Console to centralize vehicle details warranty information and delivery reports streamlining service and support operations.
- Configure Household Management to retrieve and manage a customers household vehicle history enabling personalized offers and communications.
- Develop and optimize Automotive Lead Management solutions to route highvalue leads efficiently to dealerships based on location brand and customer preferences.
- Set up Partner Performance Management dashboards to track sales performance incentive programs and customer satisfaction for retail partners.
- Enable Automotive Data Foundation for secure data sharing and compliance with global regulations ensuring data integrity and customer trust.
Manufacturing Cloud Implementation:
- Implement Sales Agreements for accurate realtime account visibility integrating agreedupon terms planned volumes and revenue forecasts.
- Configure AccountBased Forecasting to create custom metrics and deliver accurate demand forecasts using Formula Builder.
- Deploy Einstein Analytics for Manufacturing to provide actionable insights into sales trends customer behavior account health and product performance.
- Integrate with ERP or OMS systems via MuleSoft to streamline backoffice operations such as order management and inventory tracking.
- Use Community Cloud to foster collaboration and planning efficiency with distributors partners and customers.
Salesforce skills must to have for Development:
- Design and develop custom Salesforce solutions using Apex Visualforce and Lightning Web Components (LWC) to meet business requirements.
- Create and maintain complex Salesforce Flows validation rules and triggers to automate workflows and enhance system functionality.
- Develop robust scalable data models for Automotive and Manufacturing Cloud ensuring high performance and alignment with business needs.
- Implement custom reports and dashboards for endusers to improve visibility into
- Collaborate with stakeholders to troubleshoot debug and resolve Salesforce development and configuration issues.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Learning Agility 18 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date
Required Experience:
Senior IC