Quality Manager

About this Opportunity:

Recognized as one of Canadas Best Managed Companies M. Sullivan & Son Limited (Sullivan) provides a dynamic work environment with many opportunities for a fulfilling career. We are a family owned and professionally operated General Contractor (and proud of it! with a strong commitment to our communities and over 110 years of success. If you are looking for a challenging and stimulating career Sullivan may be right for you. We believe in and support opportunities for growth & development teamwork and engagement.

Thrive at Work Flourish in Life Where Balance Builds Success!

Your New Role:

As the Quality Manager you will work closely with both the project team and the Quality department to ensure full compliance with current policies procedures and processes all aligned with ISOstandards. In addition to collaborating with Health Safety and Environmental teams youll ensure adherence to all projectrelated quality requirements. You will lead the integration of the project team with Sullivans Quality Program and serve as the key communicator of QA strategies to all internal and external stakeholders including subcontractors and suppliers.

Project Location:
This initial assignment will be based at our project site in Picton ON working on the Prince Edward County Memorial Hospital with an expected duration of approximately two years. Upon successful completion of the Picton project the candidate will transition to support other projects within the organization.

Employment: This position is a fulltime permanent position.

Specific Duties and Responsibilities:

While the Quality Manager is responsible for a multitude of duties the main functions include:

Client Partner Subcontractor/Supplier and Competitor Tracking and Liaison:

• Demonstrates and supports Sullivans values while focusing on meeting or exceeding customer requirements and expectations.
• Negotiates skillfully in challenging situations with internal and external parties by winning concessions without damaging relationships and being direct and diplomatic.
• Participates in industry client and community relations to enhance and promote Sullivan.
• Maintains continuous open and consistent communication with (clients partners government agencies etc. on behalf of the company.
• Adapts interpersonal style to highly diverse individuals and groups in various situations maintaining strong relationship with suppliers and key project personnel and validating the quality of materials/services are obtainable.

Training & Compliance:

• Supports the design and development of various Sullivan (SIMS) related training.
• Supports the design and development of risk management training.
• Provides support to the project team and may also support the Director Quality in the effort to minimize any compliance risks (with training compliance pledge etc..
  

Health Safety and Environmental:

• Adheres to all health safety and environmental procedures and regulatory compliance.

Quality:

• Adheres to all processes and procedures in the Sullivan Integrated Management System (SIMS).
• Adheres to all processes and procedures as defined by the projects contract documents.
• Ensures the quality of produced efforts reflects the Sullivan quality standards core values.
• Develops and communicates the performance standards and metrics by which quality is measured.
• Leads and manages quality incident investigation process troubleshooting and corrective actions.
• The Quality Manager may be required to assist in Sullivans audit process (internal process and/or various projects).

Field and Project Manager Support:

• Prepare/coordinate the development of Inspection and Testing Plans (ITPs) for all construction activities.
• Ensure that the ITPs are fully implemented hold and witness points attended and issues arising resolved expediently.
• Create and implement the projectspecific installation checklists when required.
• Monitor of construction activities and assess compliance with respect to the Sullivan SIMS and Contract specifications.
• Monitor adequate closure of all surveillance issues quality audit findings nonconformities etc.
• Complete inspections and documentation associated with the receiving of component products or other jobsite materials.
• Participate in consultant and client walkthroughs and assist with the identification documentation and closure of deficiencies.
• May need to attend various project meetings including kickoff monthly quality reports and project progress as required.
• Review and understand construction documents (specs drawings and sketches).
• May need to assist with change management and change order processes.
• Identifies potential risks and supports the Project team with risk identification and opportunities on assigned construction projects.
• Ensures positive working relationships and communications with the project owners consultants subtrades and project team.
• Participates in reviews of subcontractors submittals for compliance with scope design documentation and coordination with other subtrades.
• Monitors supplier and subtrade performance in terms of Quality throughout the project.
• Assists with site inspections to resolve issues and signoff on functionality.
• Assists with overall project closeout documentation including warranties asbuilt drawings operations and maintenance manuals.
• Assists with precommissioning and commissioning activities.
• Perform other project manager support duties as required to support the overall success and profitability of Sullivan.
• For the PECMH project the Quality Manager may be asked to perform various Project Management tasks as time permits in conjunction with the level of experience and understanding of said tasks.

What You Will Need to Succeed:

• 3 years as a quality auditor in the construction or a related industry is an asset.
• PostSecondary education in construction management engineering or architectural technology preferred.
• Proficient in Microsoft Office programs (including Word Excel and SharePoint)
• Completion of a Certified Auditor course is an asset
• Must be able to obtain and maintain a Level II Secret Government clearance.

Your Skills:

• Indepth knowledge of industry standards.
• Exceptional attention to detail.
• Advanced organizational skills.
• Excellent leadership and communication skills.
• Proficiency in quality management software.
• Able to train and mentor employees on quality standards and procedures.
• Able to work independently in a fast paced high stress business environment.
• Able to interact effectively with all levels of the organization with a demonstrated ability to work collaboratively and cooperatively across teams.
• Able to handle multiple work assignments and maintain awareness of deadlines.

What We Offer:

• Sullivan believes in worklife balance! As part of our commitment to employee wellbeing we offer generous vacation time to all fulltime employees.
• ShortTerm Incentive Bonus program.
• Comprehensive group benefits program available upon entry.
• Group RRSP with employer contribution to a Retirement Pension Plan.
• Ongoing training and development programs to support your growth.
• Employee & Family assistance program and Virtual Health Care.
• Active social club committee fostering team connection and engagement.
• A workplace that values flexibility and promotes a health worklife balance.
• A company built on the core values of respect integrity and excellence.
• Proudly recognized as one of Canadas Best Managed Companies.

Sullivan celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employmentrelated decisions without regard to race color religion sex national origin sexual orientation gender identity age disability or veteran status.Should you require accommodation during the application process please contact us at with the position you are interested in.

Only candidates selected for an interview will be contacted.

Required Experience:

Manager