Industry Specialist - Heavy Truck Market
Industry Specialist - Heavy Truck Market
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$ 120000 - 150000
1 Vacancy
Job Description
About Us
CDK Global is a leading provider of cloudbased software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloudbased software as a service (SaaS) platform enables dealerships to manage their endtoend business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
The Industry Specialist operates in a a presale capacity and/or environment. Creating managing and growing business relationships with key layers and players within the various heavy truck segments. Fosters external and Internal crossfunctional collaboration.
Formulates implements and nurtures strategies specific to the heavyduty truck industry with the goal of creating most optimal conditions to the generation and completion of successful sales cycles as well as actively assisting in the acceleration of existing sales cycles.
Position Responsibilities
Traditional OEMs Upfitters & Aftermarket Layers
Build positive momentum advancing CDKs position
Explore new opportunities for growth
Collaborate internally to help develop and prioritize product road maps
Develop reference accounts back to OEMs in collaboration with front line sales
Identify existing workflows within CDKs offering where affinities exists to fuel growth
Tap existing customers within segment to expand relationships upstream
Share Customer concerns related to specific OEMs through OEM/Dealer councils and otherwise
Collaborate internally to help develop and prioritize product road maps
Truck Specific ISVs
Maintain and grow integrations with industry specific ISVs
Build and sustain strong relationships with potentially beneficial industry partners
Gather customer insights and leverage Industry Expertise to identify new opportunities
CDK Heavy Truck Sales Growth
Facilitate Truckproofing of Sales Enablement Consultants by Developing understanding of key industry differences and challenges as well as coaching on hot buttons and dos and donts
Collaborate with front line & internal sales to capitalize on segment expansion by developing specific segment knowledge. (i.e.: upfitting dealerships challenges in fixed operations differ from that of traditional OEMs)
Assist with new market opportunity meetings and sales calls
Generate new sales lead sources
Manage business relationship and program service delivery tied to the agreed upon statement of work as well as growth to existing program
Organize and run quarterly business updates weekly program update meetings and other ad hoc functional client facing engagements
Facilitate presentation communication and approval of OEM program invoices
Serve as escalation point as needed to help resolve large range of program related inquiries tied to enrollments data reporting billing invoicing product systems legal and contracting
Helps in the negotiation of project resources deliverables and cost
Identifies new OEM business opportunities with existing clients and facilitates executive level engagements to pursue growth paths for CDK
CDK Operations
Enrollment: interface with client and internal contract teams as needed for buysells conversions terminations and related internal change administration
Service: works with internal teams to develop implement and maintain processes and program service levels
Go to Market: serve as program expert to support internal teams with successful pilots launches pricing dealer adoption and communication implementations and ongoing support
Program Management
Product: partner with product & technology teams for new feature development
SOW: manage new SOW and CR development internal approvals and
Contractual obligations: ensure CDK compliance with client technical requirements
Qualifications
Bachelors Degree or equivalent experience
510 years software project program and/or engagement management
5 years external client relationship management with demonstrated ability to grow revenue
Expert in Heavy Duty Truck workflows and experience working with OEMs and Dealerships alike
Handson ability to successfully navigate complex business environments
Strong communication presentation and organization skills
Excellent analytical skills including the ability to model scenarios and manage to financials
Demonstrated ability to coordinate crossfunctional engagement for complex client program success while continuously driving improvement and seeking to reduce complexity
Ability to anticipate and adapt to changing conditions risks and opportunities
Expert with MS Word MS Excel MS Project and Vision
Knowledgeable on CDK applications Preferred but not required
PMP or other industry certification a plus Preferred but not required
Salary $120000$150000 Bonus
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation plans.We offer Medical dental and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
