Engineering Manager - Analytics fmd
Engineering Manager - Analytics fmd
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Job Description
YOUR MISSION
As Engineering Manager Analytics (f/m/d)* at Parloa you will lead a highperforming team of analytics engineers and product analysts driving a culture of speed collaboration and technical excellence. Your mission is to empower crossfunctional teams to build enterprisegrade data solutions establish best practices for data quality and governance and foster a selfserve insights culture. Establishing an embedded analytics team and championing a data mesh approach you will enable customerfacing data impact and datadriven decisionmaking at scale. Your team will empower customers and internal teams to optimize the performance of our customers AI Agents.
IN THIS ROLE YOU WILL:
- Grow and lead a team of 57 analytics engineers and product analysts sustaining a culture of speed collaboration and technical excellence
- Empower your team to deliver customerfacing enterprisegrade data solutions in close collaboration with crossfunctional product teams
- Establish an embedded team setup for your analytics engineers and product analysts
- Closely work with our Data & Analytics platform team to establish best practices for data quality compliance transformation pipelines and data serving
- Together with the Data & Analytics platform team establish a data mesh and empower data producers to take ownership of data quality and data products
- Establish a selfserve insights culture for internal decision intelligence
- Develop your reports via effective feedback and provide them with growth opportunities
Our Tech stack (Data): Azure Databricks DeltaLiveTables Unity Catalog Python SQL Preset Microsoft Azure Kubernetes Terraform Docker MongoDB MySQL Redis Eventhubs (Kafka) OpenAI PostHog and new tools we are currently exploring.
WHAT YOU BRING TO THE TABLE:
- 7 years of experience as an analytics engineer/data analyst and/or as a technical lead
- 45 years of experience as a people manager
- Willingness to work in a fastpaced environment
- Strong interpersonal skills and excellent spoken and written communication skills in English
- Experience with sustaining strong relationships with crossfunctional stakeholders including executives
- Strong customer orientation experience with building customerfacing products and establishing an embedded model for analytics is a plus
- Track record of leading teams to build highly scalable and compliant data solutions with a focus on data quality and observability
- Experience in leading large and complex technical projects 1 year roadmap)
NICE TO HAVE:
- Experience with GenAI is a plus
WHATS IN IT FOR YOU
- Be part of a dynamic driven team of 40 nationalities with flat hierarchies and a collaborative company culture
- Attractive compensation package
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
- Flexible working hours 28 vacation days and workation opportunities
- Enjoy unlimited access to a variety of fitness yoga and leisure activities via Wellpass or Urban Sport Club.
- We cover the cost of a monthly Deutschland train ticket.
- Leverage exclusive offers with our corporate benefits portal giving you access to compelling deals from leading brands.
- Regular team events game nights and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences such as adjustable desks social area fresh fruits cereals and drinks
- Is something missing here Reach out and lets talk about what else you need for your ideal next growth opportunity
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voicefirst GenAI platform for contact centers is built on the best AI technology to automate customer service with naturalsounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Manager
Employment Type
Full Time
