Enterprise Public Cloud and Storage Manager Enterprise Supervising Technology Analyst
Enterprise Public Cloud and Storage Manager Enterprise Supervising Technology Analyst
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$ 143117 - 174370
1 Vacancy
Job Description
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San Jos the heart of the Silicon Valley. All City of San Jos employees work together as one team to make San Jos a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San Jos.
The City of San Jos is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San Jos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at711 (TTY) or via email at .
About the Department
The City of San Jos innovates to provide exceptional civic services using advanced technologies to help our community thrive.
As one of the largest cities in the nation the City manages a large set of services and assets and operates on a budget of $5 billion with approximately 7000 employees serving about 1 million residents and 80000 businesses in the heart of Silicon Valley.
The Information Technology Departments (ITD) mission is to enrich the quality of life in San Jos through innovation collaboration and engagement. ITD enables that mission through business and infrastructure systems cybersecurity data management and analysis responsible use of Artificial Intelligence (AI) productivity and collaboration tools the San Jos 311 resident experience platform data equity and privacy programs and strategic planning. San Jos is powered by truly great people a robust technology environment and a strong sense of purpose.
The IT department is a leader in innovation embracing cuttingedge technologies and pioneering solutions to enhance efficiency and quality of life in San Jos. As part of this effort the City leads a national initiative for AI through the GovAI Coalition which was established to give local governments a voice in shaping the future of AI ensuring it is developed responsibly for the public good.
Promoting the Citys commitment to equity and inclusion we believe that all members of the community regardless of background have access to the tools and resources needed to thrive in the digital age. San Jos is located in the heart of Silicon Valley which boasts a rich history in technology education and agriculture. Over half of San Jos residents speak a language other than English at home highlighting the importance of language accessibility in all City services. By fostering inclusivity promoting digital literacy and building accessible platforms we are advancing technology while creating a more equitable future for everyone.
At the City of San Jos we promote worklife alignment and a focus on growth to bring out the best in our people. Come join us in making San Jos the most vibrant equitable sustainable and innovative city in the nation! Visit the Information Technology Departments website to learn about our culture vision leadership and innovative initiatives.
Position Duties
NOTE The first review of applications will be on Tuesday March 25 2025. Please submit your application by 12:00 p.m. (PST) on Monday March 24 2025 if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 7 2025.
The City of San Jos is recruiting for an Enterprise Public Cloud and Storage Manager (Enterprise Supervising Technology Analyst) in the Information Technology Department. As a technical manager this position will be responsible for overseeing infrastructure services and daytoday operations.
The City of San Jos believes in the model of utilizing technology as a means for increased optimization as well as cost savings. With a significant technology refresh and upgrade in the works there is a greater need for highly skilled technical handson leadership infrastructure service oversight and technical project management.
This position requires strong technical handson experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an everchanging business as well as an everchanging technical environment.
The ideal candidate must be able to take full ownership of managing infrastructure operations and leading projects to completion. Infrastructure operations include cloud infrastructure (Azure) server virtualization storage FileShare service backup service system management and monitoring etc. This position demands a proven ability to resolve complex technical issues with limited resources. A team leader team player and positive attitude are essential to this position.
Duties may include but are not limited to:
- Provide technical leadership for the Citys enterprise infrastructure which includes Public Cloud (Azure) governance and operations distributed file systems (and/or FileShare) enterprise storage system management and monitoring enterprise system backups and restore project management service improvement through automation as well as Disaster Recovery of infrastructure services.
- Perform handson system configuration and advanced troubleshooting of infrastructure issues to ensure service availability and meet service level expectations.
- Improve service levels and availability through automation.
- Develop technical guidelines and governance framework to ensure best practices and security.
- Design and implement Azure cloud backup and disaster recovery.
- Lead project implementation to completion.
- Coordinate communication and IT service needs with departments.
- Manage enterprise asset life cycle including tracking replacement and surplus of equipment.
- Manage enterprise infrastructure maintenance and support contracts.
- Provide technical leadership and mentoring to subordinates. Ensure the team meets and exceeds performance expectations defined through metrics and benchmarks.
- Manage team resources employee work plans and performance appraisals.
Please note that the Enterprise Public Cloud and Storage Manager (ESTA) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.
Salary Information: The final candidates qualifications and experience shall determine the actual salary. In addition to the starting salary employees in the ESTA classification shall also receive an approximate five percent 5 ongoing nonpensionable compensation pay.
- Salary Range (including the 5 NPWI): $143117.52 $174370.56
The ESTA classification is represented by the City Association of Management Personnel IFPTE Local 21 (CAMP) bargaining unit.
Minimum Qualifications
Education and Experience:A Bachelors Degree from an accredited college or university in a relevant field AND four 4 years of progressively responsible professional/journey level experience of which at least two 2 years of experience include lead technical work in development implementation and maintenance of electronic business systems/solutions or application development and/or support.
Acceptable Substitution:
- Additional years of increasingly responsible directly related work experience may be substituted for education on a yearforyear basis up to two 2 years.
- Completion of a Masters Degree in a relevant field from an accredited college or university may be substituted for one 1 year of the required two 2 years of experience which include lead technical work in development implementation and maintenance of electronic business systems/solutions or application development and/or support.
Required Licensing (such as drivers license certifications etc.:
- Possession of a valid State of California drivers license may be required.
- Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required
Passing a San Jose Police Department background check is a condition of employment.
Other Qualifications
Competencies
The ideal candidate will possess the following competencies as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
The ideal candidate will also possess a combination of the following knowledge and experience:
- Strong technical handson experience in designing configuring implementing managing and troubleshooting current technologies such as:
- Private Virtual Infrastructure (VMWare);
- Public Cloud Infrastructure (Azure);
- FileShare service;
- External SSL certification and Domain Registration;
- Enterprise Backup and Restore;
- Disaster Recovery; and/or
- Python and/or PowerShell scripting.
- Ability to understand complexities of enterprise infrastructure (Hyperconverged platform Networking Clustering Load balancing).
- Handson experience managing infrastructure administration tools (e.g. vCenter vMotion GPO PowerShell SCCM etc..
- Experience working in a converged or hyperconverged environment with softwaredefined network (SDN) enabled.
- Experience in building and deploying resources in Azure cloud.
- Experience managing configuring deploying and troubleshooting in a hybrid environment with multiple versions of server OSetc..
- Experience managing Windows security monthly patches in Azure cloud.
- Experience in creating and applying Microsoft Windows Active Directory GPOs.
- Provides direction in reviewing and analyzing system logs identifying system issues applying remediation and performing system preventative maintenance.
- Experience in managing performance monitoring tools such as SolarWinds Sumo Logic Splunk etc.
- Experience in leading Incident Response and Change Management.
- Ability in scripting and automation (PowerShell).
- Experience creating and updating technical documentation.
- Understand infrastructure operations and security best practices.
Problem Solving Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Supervision Sets effective short and longterm goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decisionmaking and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
Teamwork and Interpersonal Skills Develops effective relationships with coworkers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Project Management Ensures support for projects and implements agency goals and strategic objectives.
Communication Skills Effectively conveys information and expresses thoughts and facts clearly both orally and in writing; demonstrates effective use of listening skills; displays openness to other peoples ideas and thoughts.
Selection ProcessThe selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the jobspecific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews one of which may include a practical and/or writing exercise.
If you have questions about the duties of these positions the selection or the hiring processes please contact Tram Nguyen at .
- Strong technical handson experience in designing configuring implementing managing and troubleshooting current technologies such as:
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
You must answer all jobspecific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Required Experience:
Manager
Employment Type
Full-Time
