Corporate Learning Development and QA Director Hotel
Corporate Learning Development and QA Director Hotel
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1 Vacancy
Job Description
Hospitality Spotlight is looking for a Hotel Corporate Learning Development and QA Director for an organization in Northern Central US.
The Work:
Leads by example at all levels of
Evaluate training/development needs of properties and departments
Create and deliver the infrastructure to support all operational learning and development needs and programs
Create and implement effective training solutions to constantly improve service breakdowns inefficiencies and productivity. Evaluate and monitor the development effectiveness and consistency of the programs
Involved in optimizing creating/implementing onboarding/offboarding processes
Analyze guest experience to increase guest satisfaction
Identify department trainers to deploy consistent onboarding and cross training plans and programs for new and existing associates
Lead all associate classroom training workshops
Manage compliance training programs
Develop maintain and distribute status learning and development reports to Lead Team periodically and as needed
Create yearly learning & development plan and calendar
Travel to properties for two to fours weeks at a time
Additional responsibilities are required.
What youve already done (requirements):
5 years of experience as a hotel Corporate Learning Development and QA Director
Previous success with both independent and branded hotels
Bachelors degree preferred
Multi property or corporate level experience
Must be based in Minneapolis.
Compensation:
Yearly salary base range of 8090k
Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team.
We look forward to connecting and shining our spotlight on you!
Hospitality Spotlight Team
Required Experience:
Director
Employment Type
Full-Time
