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BE A PART OF THE EXCITEMENT!
Concerts with major artists professional hockey tradeshows auto shows comedy acts the symphony and MORE! ASM Global the worlds leader in venue and event management is looking for Banquet Servers to join our team and support a variety of functions at The Oncenter Convention Center Arena and Theaters.
FLSA Status: PartTime/Exempt
Available Shifts: Varies; must be available nights weekends some holidays
Union Code: Union; Local 150 AFLCIO
Union Dues: Yes
Pay Rate: Up to $25/hour
THE ROLE
As a Banquet Server at The Oncenter you will prepare for serve maintain and clear various functions including but not limited to buffets receptions plated meals and refreshment breaks while following directives to ensure all expectations of the function are met to the client and guest satisfaction.
WHAT TO EXPECT
Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies practices and procedures.
Assist in setting up designated rooms.
Demonstrate full knowledge of menus key ingredients and preparation methods.
Greet all guests with enthusiasm and friendliness.
Serve and clear assigned station while acting as a team member to assist other servers.
Answer guest questions about food beverages and facilities accurately and in a friendly manner
Complete sidework during nonbusy hours.
Maintain a safe clean organized and stocked work area following sanitation standards.
Maintain a professional appearance and professional relationship with coworkers at all times.
EDUCATION & EXPERIENCE
High School Diploma or GED.
12 years of serving experience.
SKILLS YOULL NEED
Excellent verbal written and interpersonal communication skills.
Exceptional hospitality and customer service skills service standards guest relations and etiquette.
Ability to make professional independent and good judgment decisions within proper policy and procedures.
CERTIFICATIONS LICENSES REGISTRATIONS
ServeSafe & TIPS certification a plus.
PHYSICAL ABILITIES
Must be able to walk/stand or long periods of time.
Ability to work in a noisy fastpaced environment.
Must have the physical ability to maneuver around the venue at times walking and/or standing for 810 hours or greater climbing stairs lifting and carrying 50 lbs and frequent bending reaching kneeling and squatting.
NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be allinclusive or to represent specific duties of anyone incumbent. The knowledge skills and abilities may be acquired through combination of formal schooling selfeducation prior experience or onthejob training.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
RECRUITER INFORMATION:
Michelle DePietro
HR Manager
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women Minorities Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact.
Part-Time