Pharmacy Services Coordinator closing 411
Pharmacy Services Coordinator closing 411
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Description
Location:This position is located at our Dublin OH campus.
Who weare
Founded in 1999 and headquartered in Central Ohio were a privatelyowned independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone and were on a mission to make healthcare simpler and more effective for our millions of members. Our bighearted techsavvy team fights to ensure that our members get the care they need when they need it at the most affordable cost thats why we call ourselves Healthcare Warriors.
Were committed to building diverse and inclusive teams more than 2000 of us and counting so if youre excited about this position we encourage you to apply even if your experience doesnt match every requirement.
About the role
The Pharmacy Services Coordinator provides daytoday nonclinical support of the Pharmacy products. The position is responsible for the communication activation and successful resolution of programdefined opportunities to optimize members medication therapy. This will require coordination with internal clinicians external providers and members health plan partners to enhance the member experience and support program operations.
What youll do
- Manage member provider and partner communications including; outbound/inbound triage of communication utilize telephonic secure messaging etc. communication
- Provide technical and process expertise necessary to support action consistent with the defined outcomes of the product
- Translate relevant expertise to promote maximization of pharmacy benefits and answer related questions
- Identify and resolve related barriers to ensure continuity of members care
- Promote a positive experience for those engaged
- Manage and execute the prioritization of assigned tasks
- Generate and provide education on the benefits of the pharmacy solutions for fellow employees
- Utilize internal applications to review assigned tasks and document all activities
- Support the collection analysis and delivery of client reporting as required
- Educate and coach team members on how to resolve issues when appropriate
- Educate Pod members regarding Pharmacy operations
- Identify trends with issues and errors and notify Management
What youll bring
- Licensure/Certifications: Current unrestricted license as a Registered Pharmacy Technician in the state of Ohio preferred
- Pharmacy experience required including retail pharmacy mail order pharmacy PBM or equivalent
- Experience with specialty pharmacy and related therapies strongly preferred
- Experience with assessment and/or application of pharmacy benefits preferred
- Strong interpersonal skills and ability to interact collaboratively with a diverse group including clinical staff nonclinical staff members providers and partners
- Ability to influence others through education with energy and compassion
- Exceptional critical thinker with strong analytical skills
- Possess excellent time management skills
- Exceptional verbal and written communication skills
- Ability to work independently and selfdirected with limited need for day to day supervision
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook Word Excel PowerPoint) IM/video conferencing (Teams & Zoom) and telephones efficiently.
- A high degree of personal accountability and trustworthiness a commitment to working within Quantum Healths policies values and ethics and to protecting the sensitive data entrusted to us.
#LIAM1 #LIAC1 #LIAK1 #LIAT1 #LIBH1 #LICJ1 #LIHW1 #LIKT1 #LIKW1
#LIOnsite #LIHybrid #LIRemote
Whats in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health vision and dental featuring our bestinclass healthcare navigation services along with life insurance legal and identity protection adoption assistance EAP Teladoc services and more.
- Retirement: 401(k) plan with up to 4 employer match and full vesting on day one.
- Balance: Paid Time Off (PTO) 7 paid holidays parental leave volunteer days paid sabbaticals and more.
- Development: Tuition reimbursement up to $5250 annually certification/continuing education reimbursement discounted higher education partnerships paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15 years dedication to diversity philanthropy and sustainability and peoplefirst values that drive every decision.
- Environment: A modern workplace with a casual dress code open floor plans fullservice dining free snacks and drinks complimentary 24/7 fitness center with group classes outdoor walking paths game room notary and drycleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers were committed to empowering our ERGs and were proud to be an equal opportunity employer .
- TobaccoFree Campus: To further enable the health and wellbeing of our associates and community Quantum Health maintains a tobaccofree environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidates unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from thirdparties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process or in order to complete the essential duties of the position upon acceptance of a job offer click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately scams targeting job seekers are common. To protect our candidates we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantumhealth. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB) Social Security Number (SSN) banking/direct/tax details etc. via email or any other nonsecure system nor will we instruct you to make any purchases related to your employment. If you believe youve encountered a recruiting scam report it to the Federal Trade Commission and your states Attorney General.
Required Experience:
IC
Employment Type
Full-Time
