SENIOR EVENT COORDINATOR GENERAL SUMMARY As a Senior Event Coordinator you will work on a team to establish and maintain procedures to ensure a high level of customer care. This position may work concurrently with multiple meeting management teams and clients.
ESSENTIAL FUNCTIONS - Proficiency with utilizing multiple registration systems.
- Assist with multiple areas of registration projects including inventory management badge printing onsite preparation reporting and communication.
- Crosstrain and assist on an as needed basis for all clients.
- Develop client/meeting timeline with input from project lead.
- Maintain and report on timeline and action items.
- Set up maintain and distribute client meeting conference call agendas minutes and communications.
- Research and contact potential suppliers to support event(s).
- Research and gather estimates for budget planning and development.
- Review contracts from suppliers and provide input to project lead.
- Collect and maintain board/VIP communications and travel arrangements.
- Manage special events hosted during meeting.
- Manage and coordinate conference speakers.
- Work with Exhibit/Sponsor Manager on logistics and communications.
- Accurately enter and maintain data to ensure accuracy and consistency of information.
- Followup with registrants regarding outstanding payments pre and postevent.
- Produce auditable results by processing credit card transactions and applying check payments accurately and efficiently.
- Provide reconciliation reports and work with Accounting Department to generate invoices.
- Maintain compliance with Payment Card Industry (PCI) policies and procedures.
- Other duties as assigned.
MINIMUM AND PREFERRED QUALIFICATIONS - Bachelors degree and 1 2 years of hospitality or meeting planning experience.
- 12 years of customer service or meeting management related experience.
- Experience with data management or registration in Cvent Stova(Aventri) or similar registration buildout platforms.
- Strong organizational skills and ability to multitask and prioritize.
- Positive attitude and selfmotivated.
- Strong written and verbal communication and interpersonal skills.
- Ability to interact well with internal and external clients.
- Project management and leadership skills.
- Proficiency in Microsoft Office Suite.
WORKPLACE LOCATION REQUIREMENTS We operate as a Hybrid work environment working as a combination of remote and inoffice presence as well as the possibility of being onsite at client and/or event locations.
TRAVEL REQUIREMENTS Ability to travel at least 25.
SCHEDULING REQUIREMENTS Requires flexibility in scheduling such as the ability to work evenings and weekends to meet client event or company needs.
ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. - Must be able to remain either in a stationary position most of the time (such as when working in the office) while also being able to stand and/or move for the majority of the time (such as when executing events onsite).
- Need to lift carry push or drag boxes or equipment up to 30 lbs.
- Frequently moves inside the office to access file cabinets office machinery etc.
- Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
- Occasionally required to position self in a stooping kneeling or crouching manner.
- Frequently required to use hands or fingers handle or feel objects tools machinery and computers.
- Frequently communicates with others and must be able to exchange accurate information in these situations.
- Frequently operates a computer and other electronic equipment.
- The noise level in the office work environment is usually low to moderate while event environments may be moderate to noisy.
- Ability to sit at a desk for long periods of time.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. Etherio retains the right to change or assign other duties to this position. ABOUT ETHERIO At Etherio we have a purpose that drives all we do: We create meaningful partnerships experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day we deliver creative customerfocused solutions for our corporate and association clients one meeting event or membership experience at a time.
Whether inperson virtual or hybrid were redefining event experiences. Were also advancing the stories of a diverse set of local national and global associations and nonprofits. In everything we do we start with understanding our clients why. Because we know that its not so much what they do but why they do it that compels people to embrace and engage with products organizations and brands. We create value for our customers by delivering solutions that power relationships at scale.
Etherio nurtures and deepens the capabilities of our people. Here we live our Core Values every day. Whether you work in our office or another location were also committed to your learning and growth. Our goal is for you to feel empowered to workout loudwith a diverse team of professionals who are learners and teacherstogetherenhancing each others strengths. Our pace of work supports fast learning and freedom to think big.
Joining our team comes with perks that support you in your personal and professional journey. Benefits include:
- Medical dental vision and more.
- 401(k) with matching.
- Generous paid time off.
- Flexible and hybrid work schedules.
Our approach has scored us many industry awards over our 30year history including 17 consecutive years on theCMI 25 North Americas Top 25 Meeting & Incentive Companies. As leaders in the industry werealwaysexploring new ways to solve challenges for our clients.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as Etherio employees.
Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please
| Required Experience:
Senior IC