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Controls Support Engineer

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1 Vacancy
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Job Location drjobs

West Chester, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Technical Controls Support Engineer
We are seeking a highly motivated Controls Support Engineer to join our Customer Support team. The Controls Support Engineer will be responsible for providing technical support to our customers for our material handling systems. This position requires someone with a strong background in PLC programming and troubleshooting.
Responsibilities:
  • Provide technical support to customers for our material handling systems
  • Troubleshoot and diagnose issues with PLCs and other control systems
  • Develop and maintain documentation for control systems including wiring diagrams schematics and programming documentation
  • Collaborate with crossfunctional teams to identify and resolve issues
  • Provide training to customers on the operation and maintenance of control systems
  • Assist with the commissioning of new material handling systems
  • Participate in oncall rotation for afterhours support
  • Recording activities in a ticket management system for customer and internal visibility
  • Answering hotline calls to provide toptier customer service to our end users
  • Occasional reactive support travel will be required (generally 12 day trips)
Qualifications:
  • Bachelors degree in Electrical Engineering Controls Systems Engineering or related field
  • 3Phase power and electrical circuits
  • 3 years of experience in PLC programming and troubleshooting
  • Experience with AllenBradley Siemens or similar PLC platforms
  • Strong problemsolving and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to travel up to 20 of the time for customer support and commissioning activities
Preferred Qualifications:
  • Experience with material handling systems or other industrial automation equipment
  • Knowledge of HMI programming and troubleshooting
  • Familiarity with Ethernet/IP and other industrial communication protocols
TREWs story:
Business gets done working together. Successful business happens when trusted partners work together to win together. At TREW we know that our customers buy solutions and technology built by people. With over 500 team members we work fearlessly every day to do the right thing even when no one is watching. From seasoned professionals to undergraduate coops our team members enjoy seeing the impact of their contributions every day.
Trew/Hilmot/TKO is an equal opportunity employer. Applicants will be considered for employment without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex or veteran status


Employment Type

Full Time

Company Industry

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