Position Summary
The Associate Registrar is a managerial position in the Office of the Registrar (RO). The incumbent shall be delegated functional authority in the absence of the Registrar. On an ongoing basis the Associate Registrar shall have general oversight of course scheduling academic records policy and procedures records security and the assessment and management of externally generated credits. Committee membership assignments shall be shared with the Registrar. Additionally the planning and assessment of customer service activities relative to process improvement and office operation are included in assigned responsibilities. The Associate Registrar shall share responsibility for staff supervision and advise the Registrar as appropriate.
Essential Duties And Responsibilities
Oversee crossregistration process; Auditing and posting of degrees for all degree candidates; Utilization of report writing tools (Argos SQL Developer etc. for the extracting and mining of academic data; Scribing and all training relative to the ongoing development of Degree Works; Monitoring and implementing BANNER product enhancements as needed; Creating developing and implementing quality assurance measures governing office processes and procedures using business intelligence and analytics; Using systems analyst approach responsible for ensuring that BANNER automated processes are fully operational and working as designed; Plan and manage projects for operational improvement; Assist Registrar with identifying workflow gaps using processing mapping methodology; Development and maintenance of operations manuals for workstation and appropriate ceremonies; Develop strategic plans in coordination with the Registrar that support the College and Divisional strategic plans; Assist in the preparation of the Annual Budget based on the proposed operational plan; Perform Transfer and First Year course evaluation and database update; Perform management and supervisory responsibility in the absence of the Registrar and/or as assigned. SUPERVISORY RESPONSIBILITIES This position has supervisory responsibilities for one or more positions in the department. This does not include work study students.
Physical Demands
While performing the duties of this job the employee is frequently required to: sit walk use hands to handle office supplies operate computer and other office equipment reach with hands and arms talk and hear. The employee is occasionally required to: stand stoop or climb and lift and/or move up to 15 pounds. Specific vision abilities required by this job include the ability to adjust focus.
Required Qualifications
Masters degree is preferred. Bachelors degree and minimum of three years of relevant experience required. A proven track record showcasing progressively responsible records management experience in a higher education setting with documented supervisory and leadership experience are highly relevant skill sets. Requires keen knowledge of Banner system architecture; workflows job submissions population selection utilization system integration awareness and multiple parts of term utilization. Experience with digital imaging in a paperless environment is desired. Experience working with Argos as data block builder and/or report writer is highly desired. Excellent oral communication skills are required when presenting information and responding to questions from students parents employees and the general public in oneonone or group situations. Incumbent must be able to write business correspondence and procedure manuals plus compose memos letters and emails. Also must be able to read analyze and interpret documents such as safety rules operating and maintenance instructions and procedural manuals. Incumbent must be able to handle matters with diplomacy and tact while interacting with faculty staff students parents and external constituents. Good proofreading skills are essential. To perform this job successfully an individual must have advanced computer skills that will allow for the creation of complex formulas. The ability to operate an Enterprise Information System such as Banner is required. This includes the ability to query the database (or to rapidly acquire the skill) to enable efficient report preparation. An incumbent in this position also should have advanced skills using the Microsoft Office Suite (Word Excel and PowerPoint). The work may require operations such as typing correspondence and emails plus creating brochures tables newsletters pivot table and graphs.
Preferred Qualifications
Masters degree is preferred.
Required Experience:
IC