Consultant - Storage Backup DC Ops Engineer
Consultant - Storage Backup DC Ops Engineer
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Consultant Storage & Backup DC Ops Engineer
In this role you will assist in managing and maintaining storage and backup solutions within our data center environment. This role supports the availability reliability and performance of storage and backup services critical to our clients operations.
Responsibilities
Assist in managing storage systems including SAN (Storage Area Network) and NAS (Network Attached Storage) ensuring availability and performance.
Assist in configuring monitoring and maintaining backup solutions ensuring data integrity and timely recovery in case of failures.
Provide L1/L2 support for storage and backuprelated incidents and service requests escalating issues as needed for timely resolution.
Monitor storage and backup performance metrics identifying and implementing optimization opportunities to enhance efficiency and scalability.
Maintain documentation of storage and backup configurations operational procedures and troubleshooting steps. Generate reports on storage utilization and backup success rates.
Implement and adhere to security policies procedures and best practices for storage and backup environments ensuring compliance with industry standards and regulatory requirements.
Work collaboratively with network engineers system administrators and other IT teams to ensure integrated and efficient operations of storage and backup systems.
Assist in managing changes to storage and backup systems through testing coordination and documentation to minimize risks and disruptions.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
Experience in supporting storage and backup systems within a data center or IT infrastructure environment.
Familiarity with storage technologies such as SAN NAS and RAID configurations.
Basic understanding of backup solutions and methodologies (e.g. tape backup diskbased backup cloud backup).
Experience with storage management tools and monitoring systems.
Knowledge of scripting languages (e.g. PowerShell Python) for automation and task .
Preferred Qualifications/ Skills
Certifications related to storage and backup technologies (e.g. CompTIA Storage EMC Proven Professional).
Experience with enterprise backup software such as Veritas NetBackup Commvault or Veeam.
Familiarity with ITIL or other IT service management frameworks.
Excellent analytical and problemsolving skills.
Strong communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Commitment to providing exceptional customer service and support.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Contract
Employment Type
Full-Time
