Night Auditor - Front Desk Part Time
Night Auditor - Front Desk Part Time
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Job Description
The Night AuditorFront Desk Agent Part Time will contribute to the overall success of the hotel by anticipating guest needs and providing friendly efficient and superior customer service during all guest interactions. The position is responsible for maintaining a positive work environment at the Front Desk while maintaining high internal & external guest service standards as well as the completion of the Night Audit.
Responsibilities:
Maintains an inventory of vacancies reservations and room assignments
Registers arriving guests and assigns rooms
Presents statements of charges to departing guests and receive payment
Compiles and checks daily record sheets guest accounts receipts and vouchers using computerized systems
Daily accounting data entry and reconcile
Runs all Night Audit reports and reports to Front Office Manager General Manager and Accounting office when discrepancies are found
Posts any late charges not posted on previous shift
Completes Food & Beverage Audit keys in journal entries
Completes credit card and city ledger sequence
Coordinates and completes backup
Runs night audit sequence
Delivers audit materials to Accounting Office
Completes daily sales & labour report
Completes gratuities porterage distribution report on a daily basis
Completes daily room pick up & forecast reports Other duties as required
Skills/Knowledge/Experience:
Completion of Secondary School
Bachelors Degree or Diploma in Hospitality or equivalent combination of education and experience
Minimum 3 years Front Desk experience
Rooms Forecasting and/or Budgeting an asset
Understanding of Yield and Revenue Management an asset
Proficiency in excel worksheet application
Demonstrates superior customer service skills
Exemplifies Coasts core values and enjoys working in a culture of accountability
Able to work overnight shifts including those on weekends and holidays
Other details
- Pay TypeHourly
Employment Type
Hourly
