Order Processor
Order Processor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Our client has been in the glazing industry for over 30 years. They have a leadingedge showroom with customer service at the core of all
they do. They have trade partner relationships and an open house for builders and developers to sit with their customers and envisage the
finished look.
Due to growth and forward planning our client is seeking an Order Processor to join their team.
Main Purpose of Role
To support the Newbuild sales function and New build installer network with the processing and verification of customer orders tender
documents and solving of technical queries with Timber Upvc and Aluminium Fenestration products.
Responsibilities:
Process and verify customer orders accurately and in a timely
Process and verify customer tenders accurately and in a timely manner for forwarding to
Ability to communicate with customers in an orderly and professional manner resulting in a satisfactory resolution.
Assist as required with development of customer specific specifications.
Assist in development of a userfriendly estimating format for quotations..
Technical Competence
Satisfactory and consistently positive feedback from customers
Accurate and timely production of tenders and pricing
Financial awareness of impact of role
Technical expertise in terms of product and competitor activity
Consistently achieves or exceeds targets and objectives
Skills & Knowledge
Experience in a similar order processing/estimating position with knowledge of product functionality to installation; house
construction and site operational understanding.
Numerate and analytical
Attention to detail/accuracy
Communicative and affable
Ability to read Architects drawings
Understanding and ability to work with plans take offs schedules and house masters
Able to perform to agreed timescales and procedures
Able to deliver customer expectations
Ability to organise and prioritise workload
Good interpersonal skills across departments and companies internally and externally with installer network and customers
Strong IT and numerical skills knowledge of estimating software packages.
Employment Type
Full-Time
