Job Description
The Senior Liability Claims Adjuster is responsible for managing a portfolio of complex general liability (GL) auto liability (AL) and professional liability (PL) claims in commercial lines. This role involves investigating evaluating and resolving claims while ensuring compliance with industry standards and client expectations. The ideal candidate will have strong analytical skills attention to detail and a commitment to providing excellent customer service.
Key Responsibilities:
- Investigate and evaluate complex GL Auto and PL claims ensuring accurate liability determination and coverage analysis.
- Handle a caseload of moderate to highseverity commercial claims from inception to resolution.
- Conduct thorough interviews gather evidence review medical records and obtain witness statements when necessary.
- Evaluate and set reserves in accordance with company guidelines.
- Negotiate settlements and coordinate litigation when necessary working closely with defense counsel.
- Maintain accurate documentation of claim activities in the claims management system
Qualifications:
- Bachelors degree in Business Insurance or related field (or equivalent experience).
- 5 years of experience handling complex liability claims including GL Auto and PL in commercial lines.
- Indepth knowledge of claims handling procedures insurance policies and legal principles.
- Strong negotiation and litigation management skills.
- Proficient in claims management software and Microsoft Office Suite.
Preferred Qualifications:
- Experience working with selfinsured retentions (SIR) and large deductible programs.
- Industry designations (e.g. CPCU AIC ARM) are highly desirable.
Compensation and Benefits:
- Competitive salary based on experience.
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Required Experience:
Senior IC