TelephonyIVR Developer
TelephonyIVR Developer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Remote Must reside in US
Qualifications/Skills Needed:
The developer needs to be an experienced IVR developer with AWS Connect experience.
The candidate should have experience building contact flows (both call and chat) in AWS Connect.
The developers primary responsibilities are to analyze design implement and test customized software applications.
The developer will have a strong knowledge of software development and design and will have experience working to develop business
critical applications for contact centers.
DUTIES
Participate in the design development and delivery of solutions on IVR solution
Develop efficient and highperformance call flows
Create unit tests to maximize code coverage and cover end to end business scenarios
Support existing architecture and code
Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
Collaborates within the Agile framework fosters a team approach to software development and delivery
Ensure all code developed follows DevOps practices
PREVIOUS JOB TITLES FOR THIS ROLE
IVR Engineer
Telecom Engineer
Telecom integrations engineer
REQUIRED SKILLS
Node.JS
AWS Lambda and DynamoDB
Terraform
PREFERRED SKILLS
Genesys Dialer
Amazon Connect
AWS SQS firehose and Event Bridge
Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.
Employment Type
Full Time
