Job Description
Parttime Administrator
Rushden
Up to 24300 per annum prorata 16250
Hours: 25 hours per week 9:00AM 3PM 1hr lunch
Our client is looking for a candidate who can provide administrative support to Technical Services Department to ensure a consistently high quality and accurate service is provided to our customers & engineers.
Duties include:
- Provides support to Customer Service Coordinator with first line response to incoming customer calls / correspondence ensuring issues are processed swiftly as per the Department Procedures whilst meeting the agreed quality standards and the needs of the customer.
- Supporting Customer Services Coordinator with office duties to the agreed standards including:
Processing daily Dispatch Notes
Processing customer Purchase Orders
Preparing emails to customers to book in PPM Engineer visits
Processing of Parts Only Quotes and Customer Orders
General Admin Office Duties as required - Support the Service Contract Coordinator to coordinate and organise PPM Works Orders and Travel Bookings Hotels Flights Ferries etc.
- Post site visit Supporting Customer Service Coordinators and Service Contract Coordinator to ensure all Works Orders are processed effectively in conjunction with the Helpdesk Engineers Customer Services Coordinator Service Contract Coordinator Finance Department and Customer in accordance with the agreed standards.
- Provide holiday and absence cover for Customer Service Coordinator and Service Contract Coordinator to ensure service levels are maintained at all times.
- Supporting the Technical Service Manager with the organisation of Department Meetings:
Procurement of lunches
General organisation of meeting rooms internally/externally - Provide administrative support to the Customer Services Team as directed by the Technical Service Manager/Team leader in a manner which contributes to the attainment of the Department vision.
The ideal candidate will be...
- Team player
- Car driver
- Good Administration skills
- Proactive
- Good communication skills verbally and electronically
- Organised
Benefits include...
- Pension Scheme
- Parking onsite
- Social events
Required Experience:
Unclear Seniority