Asian Health Services founded in 1974 provides health social and advocacy services for all regardless of income insurance status immigration status language or culture. Our approach to wellbeing focuses on whole patient health which is why we provide more than primary care services including mental health case management nutrition and dental care to more than 50000 patients in English and 15 languages: Korean Lao Burmese Mandarin Cantonese Spanish Portuguese French Mien Karen Mongolian Karenni Tagalog Khmer and Vietnamese. We offer medical dental and mental health services for all ages.
LOCATION: Frank Kiang Medical Center (FKMC)
JOB SUMMARY:
The Health Coach is a Medical Assistant who under supervision from the Clinic Site RN Manager/ Clinic Units Manager also serves as a member of the chronic care management team collaborating with patients and their providers to optimize the delivery of health care services to patients. The Health Coach provides medical assistance and interpretation coordinates patient care with providers and performs clerical tasks.
Essential Job Functions
Clinic
Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agencys Guide to Service Excellence and Corporate Compliance Plan.
Safeguards patients privacy rights and cooperates in the resolution of patient complaints.
Participates in a yearlong intensive training program to learn the core competencies required of a Health Coach II
During the training process incumbents are required to perform all the HealthCoach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period.
Takes and records vital signs recognizing abnormalities and reporting them to nurses and providers.6. Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits
Obtains basic health information and relevant documents and records.
Participates in team huddles with providers before the start of clinic day toprepare for patient visits and manage standing orders.
Performs basic inclinic lab tests and obtains/processes specimens for lab sendout
Performs tests such as electrocardiogram spirometry audiometry andSnellen test.
Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only) phlebotomy and dressing changes.
Fills out forms for ancillary services or referrals as directed by a physician.
Assists in optimizing patient flow.
Performs sterilization infection control and cleaning of clinic areas and cleaning medical instruments/equipment.
Maintains and orders clinic supplies keeping examination rooms andnursing area wellstocked.
Performs interpretation duties and makes simple referrals as required/assigned.
Enters data and retrieve reports from the CDMS system as needed.
Meets with provider staff to discuss elements of patient care and carries outorders as directed.
Enters health information into electronic health records (EHR) and utilizes EHR for documentation records retrieval staff communications and datareporting.
Technical/Ethical
Adheres to policy and procedures within the unit.
Ensures patients rights to privacy safety and confidentiality.
Attends appropriate inservice education courses for technical growth.
Attend all staff and component meetings providing input as necessary; may participate in AHS subcommittees.
Identifies problems in the work area and works with others to seek solutions.
Demonstrates good communication skills with patients.
Appropriately carries out AHS organizational goals.
Participates in orientation and training for volunteers and new staff.
Minimum Qualifications
Must be an experienced clinical Medical Assistant having met the education and training requirements in the Medical Assistant field and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care.
Open to new grad medical assistants.
Bilingual/bicultural in Cantonese and/or Vietnamese
Preferred Qualifications
Minimum one year of clinical experience in the healthcare setting.
Commitment to working in the Asian community to community health care with familiarity with community health clinics preferred.
Certifications Licenses Registrations
Will be required to take the LCAP Medical Interpretation course and exam within 12 months of employment.
CPR certification required.
$30.16 $31.41 an hour
BENEFITS:
Medical Dental Vision premiums 100 paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3 403B Employer Contributions and up to 2 Employee Match Contribution
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