Client Care Specialist Veterinary Assistant - Pickering Animal Hospital
Client Care Specialist Veterinary Assistant - Pickering Animal Hospital
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Job Description
We are located in an upandcoming area of Pickering our plaza offers many interesting vendors including banks restaurants a dollar store Planet Fitness and a Montessori Daycare. Pickering Animal Hospital provides a supportive and collaborative work environment many of our team members have been with us for well over 10 years and some of our clients have been with us for aslong as 30 years. We all have a strongdesire to make work both fun and meaningful.
https://pickeringanimalhospital/
About The Role:
Our ideal Client Care Reception / Veterinary Assistant builds positive client relationships by displaying genuine care and compassion towards clients and their pets being respectful in all interactions and providing exceptional customer service. This involves greeting and checkingin clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls book appointments take detailed messages as well as provide knowledgeable nonmedical information to clients. Responsibilities also include performing a variety of administrative office tasks including mail (receiving sorting distributing posting) drafting memos and other correspondence completing reports and other adhoc document requests.
Our ideal candidate will also take on some veterinary assistant tasks that include. Counselling and educating clients under the direction of a Veterinarian or a RVT on various aspects of animal care such as dosage/purpose of medications home care vaccination requirements and preventative healthcare recommendations. In collaboration with the team they will suggest and explain laboratory procedures and testing. They will also greet handle and treat animals in a way that contributes to an environment in which animals feel safe and secure. Experience with Avimark is a an asset. Any experience in Veterinary Assistant or Customer Care Specialist is an asset.
What We Offer:
- Competitive Base Salary
- Networking Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
- Comprehensive Benefits Include: Medical Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
Required Experience:
Senior IC
Employment Type
Part-Time
