Level III Technician
Level III Technician
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Job Description
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform handson fixes at the desktop level when remote tools are not appropriate including hardware repairs delivery of peripherals or other fixes as determined.
- Recommending and configuring appropriate hardware and software components throughout various network infrastructure devices.
- Configure and maintain local and cloudbased data protection and backup.
- Server solution design and administration via Active Directory File & Print services DNS DHCP.
- Network solution design including firewall and switch architecture administration and maintenance.
- Office 365 and Google Workspace administration and maintenance.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
- Experience with desktop and server operating systems including Windows 7 Windows 10 Server 2008 Server 2012 Server 2016 Server 2019 and Mac OS.
- Experience with Microsoft Office 365 Azure and Google Workspace.
- Experience with network architecture and security with a working knowledge of firewall and wireless network configuration and maintenance.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deepseated need to expand boundaries flex knowhow and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fastpaced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small and mediumsized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
IC
Employment Type
Full-Time
