Project Engineering Manager
Project Engineering Manager
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Description
Job Key
Effective Date
01/03/2025
JOB SUMMARY
The Manager of IT Project Engineering is responsible for the successful of all client billable IT projects as well as effectively managing a team of Project Engineers. The Manager of Project Engineering works closely with centralized services (Helpdesk NOC) to successfully onboard new recurring Managed IT customers project manages IT implementation projects and also works closely with PreSales Engineers and Account Executives on new projects in the sales pipeline. This is a playermanager role and not only requires effective people leadership skills but also requires sound Project Management capability. This role reports to the Director of Managed IT Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage a team of Project Engineers performing technology implementation/managed services onboarding projects for paying customers.
Project manage billable client projects ensuring ontime/under budget completion.
Ensure Project Engineers are highly utilized >70 on clientbillable projects
Support Centralized Services (Helpdesk etc) as a technical escalation point for complex daytoday customer indidents.
Work closely with Sales Executives and Sales Engineers to ensure new client projects are scoped properly. Ensure profitable delivery of projects and ensure project completeness to meet customer demands.
Monitor and measure the performance of the Project Engineering team including key KPIs such as budget hours vs. actual hours engineer utilization effective bill rate and other metrics as needed.
JOB QUALIFICATIONS
At least five years of Project Management experience in companies/teams that implemented common IT/cybersecurity technologies such as:
Microsoft O365/M365
Backup technologies (Axcient Datto Veeam etc)
Endpoint security technologies (SentinelOne Webroot etc)
Firewall technologies (Cisco Meraki Sonicwall Fortinet etc)
Email security technologies (Proofpoint etc)
MDR security technologies (Arctic Wolf SentinelOne etc)
Wireless technologies (Aruba etc)
Switching technologies (Ubiquity HP etc)
Desktop/laptop technologies (Dell HP IBM etc)
Cloud technologies (VMWare AWS Azure)
At least 5 years of people/team leadership experience (hiring performance management termination etc)
Familiarity with MSP applications like ConnectWise and IT Glue desirable.
Must be comfortable and articulate in clientfacing situations and confident in presenting in illustrative formats including effective whiteboard presentations.
Excellent analytical organizational and interpersonal skills.
Ability to demonstrate professional written and verbal skills.
Ability to selfdirect selfpace multitask and function well under pressure of deadlines and conflicting priorities.
Ability to work with individuals at all levels of the organization.
Ability to exercise good judgment and demonstrate maturity.
The ability to maintain a physical condition necessary for sitting for prolonged periods of time. Must be able to exert light physical effort typically involving lifting carrying pushing and pulling of up to 15 pounds. Tasks may involve extended periods of time sitting at a keyboard or workstation. The position requires that you be able to perform frequent downward flexion of neck sidetoside turning of the neck fine finger dexterity and grasp to manipulate the keyboard telephone writing instruments papers books manuals and reports.
The job entails walking standing bending stooping climbing the ability to reach at and above shoulders and twisting at the waist. On an infrequent basis you must be able to squat and kneel.
Must possess a relevant combination of education experience and training that demonstrates the knowledge skills and abilities to perform the essential functions.
Bachelors degree in Computer Engineering Computer Science Information Systems or related technical field required
Masters Degree/MBA preferred
LICENSES AND CERTIFICATIONS
PMP (Project Management Professional) or other industry certification required.
Technical certifications (MCSE CCNA A Network) preferred
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to 1 hour(s) a day 50 pounds
Walking
Up to 1 hour(s) a day
Pushing/ Pulling
Up to 1 hour(s) a day
Standing
Up to 1 hour(s) a day
Climbing
Up to 1 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to 1 hour(s) a day
Reaching
Up to 1 hour(s) a day
Ladder
Up to 1 hour(s) a day
Balancing
Up to 1 hour(s) a day
Step stool
Up to 1 hour(s) a day
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Up to 1 hour(s) a day
Crawling
Up to 1 hour(s) a day
Excessive cold exposure
Up to 1 hour(s) a day
Hands in water
Up to 1 hour(s) a day
Dust exposure
Up to 1 hour(s) a day
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Up to 1 hour(s) a day
Data Entry/Typing
Up to 1 hour(s) a day
Humidity exposure
Up to 1 hour(s) a day
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting punching or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain or be interpreted as a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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