Consumer Default Claim Specialist
Consumer Default Claim Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Consumer Default Claim Specialist
Primary Location:Grand Rapids
Employee Status: fulltime hourly
Estimated Hours/Week:38
Remote:No
What Youll Get:
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!
About this position:
LMCU is looking for a Consumer Default Claim Specialist who will be responsible for preserving the Credit Unions assets by acting as a liaison between LMCU and various thirdparty companies who provide services where filing of claims or submission of documents may be needed to recover funds for the Credit Union. The Consumer Default Claim Specialist will also include accounting and check processing processing of mail payments and releasing of liens.
What youll do:
Handle and accurately process all incoming insurance and claim payments via mail ACH and phone. Work directly with members on deficiency balances as well as releasing of liens when applicable.
Review and file claims with various thirdparty companies. Responsible for ensuring accuracy and completion of all documents in addition to being filed in a timely manner. Partner with thirdparties to ensure payment(s) are received in a timely manner to reduce potential risk of loss or charge off.
Thoroughly work all insurance and claim queues and ensure members are informed on their accounts and claims. Denied claims will require providing members with alternatives to get current with accounts.
Responsible for communicating with management any knowledge of trends in underwriting for all consumer loan areas in respect to backend products offered by the Credit Union and/or authorized thirdparty companies.
What Youll Bring: Youll like this position if you are...
Two years of similar or related experience.
Must have a thorough and working knowledge of Consumer Lending CUNA and State National Company.
Must also be able to read and interpret various insurance and warranty documentation.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at: .
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
