Client Success Executive in Nashville
Client Success Executive in Nashville
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Client Success Executive
Position Summary
The Client Success Executive Reports to the Director of Client Success this is a Fulltime responsible for providing white glove service while developing longterm relationships with partnered health care organizations focusing on contract retention and further financial growth. Additionally the Client Success Executive may support professional services and the development of relationships and sales initiatives in the Government vertical (VA and DHA facilities). The Client Success Executive will work closely with Sales Operations and other clinical contractors to achieve corporate KPIs.
Specific Responsibilities
Maintain excellent relationships with all Clients
Grow and develop assigned contracts in accordance with the company growth strategy roadmap and forecasted annual budget
Complete tasks to assure that projects are done on time
Regularly find ways to build efficiencies
Renew and grow Client contracts
Answer any questions and resolve any issues the Client may have
Inform organizations of any program updates and additions
Take suggestions for improvements from the Client
Other duties as assigned by the Director of Client Success in efforts to grow scale and automate various facets of the organization
Support the development of a Government sales pipeline
Schedule and conduct quarterly business reviews with Clients to include
Qualifications
4 Bachelors degree from fouryear college or university
3 years of work experience in organizational communications client management or program operations.
Proficient in the use of Microsoft Office products.
Sales experience a plus
Employment Type
Full Time
